Public Utilities Directory
Essential electricity and water service information for Legazpi City residents. Access application guidelines, official payment centers, live advisories, and feeder mappings.
What do you need to do?
Is my area affected?
ALECO names the affected feeder in its interruption notices. Find your feeder first, then read the advisories against it.
Covers all 70 Legazpi barangays, plus the Daraga, Camalig, Jovellar, and Manito areas that share ALECO lines.
See all 8 feeders and their coverage
Current advisories
No advisory recorded here right now.
ALECO posts interruption notices on its Facebook page as they happen. Open the live feed below to check.
ALECO on Facebook
ALECO posts its interruption notices, restoration updates, and rate advisories to its Facebook page as they happen.
Pay your ALECO bill
Official payment centers, accredited banks, and e-wallet channels across Albay.
Payments confirm instantly
GCash and the bank portals post to your ALECO account on the spot, so paying on the due date itself still counts. You need your 10-digit account number.
E-wallets and mobile apps
Accredited partner banks
Authorized payment centers
ALECO offices
Monday to Friday, 8:00 AM to 5:00 PM, no noon break.
Reading your ALECO bill
10-digit account number
Upper left of your monthly statement. This is the number every e-wallet and bank portal asks for.
Meter serial number
Under the consumer details box, and etched on the glass of your physical meter. Use it to check the bill is for your unit.
Due date
Bills carry a 9-day grace period from the delivery date. Settle on or before the due date to avoid disconnection fees.
Apply for a new ALECO connection
The standard route for residential and commercial connections in Legazpi City.
Attend the orientation
Sit the Pre-Membership Education Seminar at the ALECO compound or an accredited online session.
Secure permits and inspection
Get the Certificate of Final Electrical Inspection and the wiring permit from the City Engineering Office.
Submit and pay the deposit
Hand in the membership application with your documents, then pay the bill deposit and connection fees.
Meter installation
The ALECO crew inspects the service drop line, installs your kilowatt-hour meter, and energizes the property.
Documents to bring
0 of 6 readyPick your situation above to see the remaining documents.
ALECO office and contacts
Visit the cooperative headquarters or reach it through its official channels.
Hours
Monday to Friday, 8:00 AM to 5:00 PM
Technical dispatch runs 24 hours, 7 days
If ALECO does not respond
For unresolved disputes, billing complaints, or delayed service:
What do you need to do?
Is my area affected?
Scheduled interruptions, pipeline maintenance, valve repairs, and water quality notices.
Current advisories
No advisory recorded here right now.
LCWD posts interruption notices on its Facebook page as they happen. Open the live feed below to check.
LCWD on Facebook
LCWD posts its maintenance advisories, emergency repair bulletins, and tanker schedules to its Facebook page as they happen.
Pay your LCWD bill
E-wallets, bank portals, and over-the-counter payment centers in Legazpi City.
Payments take 2 to 3 days to post
E-wallet and bank payments reach LCWD after two to three working days. If you are close to a disconnection date, pay at the LCWD office instead. You need your 8-digit account number.
E-wallets and mobile apps
EC-Pay and payment centers
Partner banks
LCWD offices
Monday to Friday, 8:00 AM to 5:00 PM, continuous service.
Reading your LCWD bill
8-digit account number
Upper left of your water bill. This is the number every e-wallet and bank portal asks for.
Current and previous reading
Cubic meters consumed this billing cycle. Subtract the previous reading from the current one to check the volume yourself.
Due date
Water bills are due within 15 days of the reading. Overdue accounts past the disconnection date incur a penalty and a reconnection fee.
Apply for a new LCWD connection
For residential, commercial, and institutional water tapping in Legazpi City.
Orientation and application form
Attend the applicant briefing at the LCWD Commercial Division in Bitano and collect the new service application form.
Site inspection and pressure test
An LCWD inspector surveys your site for the nearest distribution mainline, the tapping distance, and water pressure.
Plumbing and fees
Finish the private plumbing up to the meter stand, then settle the connection fee, meter deposit, and inspection charges.
Mainline tapping and meter
The installation team fits the calibrated meter, connects your service pipe to the mainline, and starts the flow.
Documents to bring
0 of 5 readyLCWD office and contacts
Contact or visit the Legazpi City Water District headquarters in Bitano.
Hours
Monday to Friday, 8:00 AM to 5:00 PM, no noon break
Leak dispatch and hotline response run 24/7
If LCWD does not respond
For unresolved disputes, water quality, or billing issues: