Office

SP Secretariat

Location

Legazpi City Hall, Albay

Hours

8:00 AM - 5:00 PM (Mon-Fri)

Contact / Hotline

836-9033

Office of the Sangguniang Panlungsod, Secretariat (SP Secretariat)

Citizen's Charter, 2026 First Edition. Read the source document

Tricycle franchises 4 services

3 Renewing a tricycle or taxicle franchise 1 hr. & 10 minutes at the counter 6 days, 1 hr. & 30 minutes in total 12 documents Free

Draft. Not yet checked against the published charter.

Renewing the permit to operate a tricycle-for-hire or taxicle-for-hire, which a vehicle needs to keep carrying passengers in the city. The application goes to a regular session of the Sangguniang Panlungsod, and the certificate is signed by the Vice Mayor.

Before you go

Your time
1 hr. & 10 minutes at the counter, 6 days, 1 hr. & 30 minutes before it is finished
Trips to the office
4 separate visits
Where to go
Transportation Development and Regulation Division
What you pay
Nothing
Office or division
Transportation Development and Regulation Division
Who may avail
All operators of tricycles-for-hire and taxicles-for-hire renewing their franchise
Type of transaction
Government to Client (G2C)
Classification
Complex

What to bring 12 items

How it works

  1. 1Submit the required documents at the window.

    The office then

    1. Receives the required documents for evaluation.

      20 minutesSenior Transportation Officer / Admin. Asst. / Admin. Aide

    2. Inspects the tricycle or taxicle.

      20 minutesAuthorized inspector / Admin. Asst.

  2. 2Receive the letter of undertaking.

    The office then

    1. Issues the letter of undertaking and the franchising brochure, in lieu of the two-hour seminar conducted every Tuesday.

      20 minutesSenior Transportation Officer / Admin. Asst. / Admin. Aide

    2. Transmits the applications to the Office of the Vice Mayor for inclusion in the regular session of the Sangguniang Panlungsod.

      3 daysSenior Transportation Officer / Admin. Asst.

    3. Prepares the certificate of franchise once the approved resolution is received, for the Vice Mayor's signature.

      3 daysSenior Transportation Officer / Admin. Asst.

  3. 3Claim the order of payment on presenting the letter of undertaking.

    The office then

    1. Assesses the fees and issues the order of payment.

      15 minutesSenior Transportation Officer / Admin. Asst.

  4. 4Pay the fees. Make sure you get the official receipt issued on payment at the City Treasurer's Office.

    The office then

    1. Releases the certificate of franchise.

      15 minutesSenior Transportation Officer / Admin. Asst.

Total time 6 days, 1 hr. & 30 minutes Total fee Free

4 Transferring a franchise to a family member 1 hr. & 10 minutes at the counter 6 days, 1 hr. & 30 minutes in total 9 documents Free

Draft. Not yet checked against the published charter.

Transferring a tricycle or taxicle franchise to an immediate family member. The process mirrors a renewal, with the transferee's documents in place of the owner's.

Before you go

Your time
1 hr. & 10 minutes at the counter, 6 days, 1 hr. & 30 minutes before it is finished
Trips to the office
4 separate visits
Where to go
Transportation Development and Regulation Division
What you pay
Nothing
Office or division
Transportation Development and Regulation Division
Who may avail
All operators of tricycles-for-hire and taxicles-for-hire who want to transfer the franchise to their immediate family
Type of transaction
Government to Client (G2C)
Classification
Complex

What to bring 9 items

How it works

  1. 1Submit the required documents at the window.

    The office then

    1. Receives the required documents for evaluation.

      20 minutesSenior Transportation Officer / Admin. Asst. / Admin. Aide

    2. Inspects the tricycle or taxicle.

      20 minutesSenior Transportation Officer / Admin. Asst. / Authorized inspector

  2. 2Receive the letter of undertaking.

    The office then

    1. Issues the letter of undertaking and the franchising brochure, in lieu of the two-hour seminar conducted every Tuesday.

      20 minutesSenior Transportation Officer / Admin. Asst. / Admin. Aide

    2. Transmits the applications to the Office of the Vice Mayor for inclusion in the regular session of the Sangguniang Panlungsod.

      3 daysSenior Transportation Officer / Admin. Asst.

    3. Prepares the certificate of franchise once the approved resolution is received, for the Vice Mayor's signature.

      3 daysSenior Transportation Officer / Admin. Asst.

  3. 3Claim the order of payment on presenting the letter of undertaking.

    The office then

    1. Assesses the fees and issues the order of payment.

      15 minutesSenior Transportation Officer / Admin. Asst.

  4. 4Pay the fees. Make sure you get the official receipt issued on payment at the City Treasurer's Office.

    The office then

    1. Releases the certificate of franchise.

      15 minutesSenior Transportation Officer / Admin. Asst.

Total time 6 days, 1 hr. & 30 minutes Total fee Free

5 Changing the motor on a franchised tricycle 1 hr. & 10 minutes at the counter Done in one visit 7 documents Free

Draft. Not yet checked against the published charter.

Recording a change of motor on a registered tricycle-for-hire or taxicle-for-hire. You need the registration and pictures of both the old and the new motor.

Before you go

Your time
1 hr. & 10 minutes, and you leave with it
Trips to the office
4 separate visits
Where to go
Transportation Development and Regulation Division
What you pay
Nothing
Office or division
Transportation Development and Regulation Division
Who may avail
All operators of tricycles-for-hire and taxicles-for-hire changing the motor on their unit
Type of transaction
Government to Client (G2C)
Classification
Complex

What to bring 7 items

How it works

  1. 1Submit the required documents at the window.

    The office then

    1. Receives the required documents for evaluation.

      20 minutesSenior Transportation Officer / Admin. Asst. / Admin. Aide

  2. 2Receive the letter of undertaking.

    The office then

    1. Issues the letter of undertaking and the franchising brochure, in lieu of the two-hour seminar conducted every Tuesday.

      20 minutesSenior Transportation Officer / Admin. Asst. / Admin. Aide

  3. 3Claim the order of payment.

    The office then

    1. Assesses the fees and issues the order of payment.

      15 minutesSenior Transportation Officer / Admin. Asst.

  4. 4Pay the fees. Make sure you get the official receipt issued on payment at the City Treasurer's Office.

    The office then

    1. Releases the certificate of franchise.

      15 minutesSenior Transportation Officer / Admin. Asst.

Total time 1 hr. & 10 minutes Total fee Free

6 Getting a tricycle driver's ID 20 minutes at the counter Done in one visit 5 documents From P50.00

Draft. Not yet checked against the published charter.

The identification card for a driver of a registered tricycle-for-hire or taxicle-for-hire. The fifty-peso fee is currently suspended.

Before you go

Your time
20 minutes, and you leave with it
Trips to the office
3 separate visits
Where to go
Transportation Development and Regulation Division
What you pay
P50.00, but payment of the ID fee is suspended until there is a new express agreement to the contrary
Office or division
Transportation Development and Regulation Division
Who may avail
All drivers of tricycles-for-hire and taxicles-for-hire
Type of transaction
Government to Client (G2C)
Classification
Complex

What to bring 5 items

How it works

  1. 1Submit the required documents at the window.

    The office then

    1. Receives the required documents for evaluation, then prepares and records the ID application.

      10 minutesSenior Transportation Officer / Admin. Asst. / Admin. Aide

  2. 2Claim the order of payment on presenting the claim stub.

    The office then

    1. Transmits the applications to the Chairperson of the Committee on Public Utilities and Energy and to the Office of the Vice Mayor for signature, then assesses the fees.

      Admin. Aide

  3. 3Pay the fees. Make sure you get the official receipt issued on payment at the City Treasurer's Office.

    The office then

    1. Releases the driver's ID.

      10 minutesP50.00, but payment of the ID fee is suspended until there is a new express agreement to the contrarySenior Transportation Officer / Admin. Asst. / Admin. Aide

Total time 20 minutes Total fee P50.00, but payment of the ID fee is suspended until there is a new express agreement to the contrary

Council records 2 services

2 Getting a copy of an ordinance or resolution 2 hrs. & 25 minutes at the counter 7 days, 2 hrs. & 35 minutes in total 2 documents From P 5.00

Draft. Not yet checked against the published charter.

Research and copies of the council's records: resolutions, ordinances and appropriation ordinances. A plain photocopy is five pesos a page; a certified true copy is fifty. Records from past years take longer to find than the current year's.

Before you go

Your time
2 hrs. & 25 minutes at the counter, 7 days, 2 hrs. & 35 minutes before it is finished
Trips to the office
4 separate visits
Where to go
Office of the Sangguniang Panlungsod, Records and Legislative Tracking Services Division
What you pay
PHP 5.00 per photocopied page; PHP 50.00 per page for a certified true copy
Office or division
Office of the Sangguniang Panlungsod, Records and Legislative Tracking Services Division
Who may avail
All
Type of transaction
Government to Client (G2C)
Classification
Simple

What to bring 2 items

How it works

  1. 1Sign the client logbook.

    The office then

    1. Gives the logbook to the client.

      10 minutesAssigned employee as Officer of the Day

  2. 2Submit or present the letter request.

    The office then

    1. Receives the letter request.

      15 minutesLLSO IV / Legal Aide

    2. Researches the requested data.

      2 days for current year resolutions, ordinances or appropriation ordinances; 5 days for past yearsLLSO IV / Legal Aide

  3. 3Pay the required fees at the City Treasurer's Office, showing the order for payment. Make sure you get the official receipt.

    The office then

    1. Issues the payment order for payment to the City Treasurer's Office.

      1 hourPHP 5.00 per photocopied page; PHP 50.00 per page for a certified true copyLLSO IV / Legal Aide

    2. Checks the official receipt.

      10 minutesLLSO IV / Legal Aide

  4. 4Return to the office for the processing and release of the documents.

    The office then

    1. Presents the photocopied documents to the Sanggunian Secretary or an authorized representative, with the official receipt attached, for signature if you asked for a certified true copy, then releases the document to you.

      1 hourLLSO IV / Legal Aide

Total time 7 days, 2 hrs. & 35 minutes Total fee PHP 5.00 per photocopied page; PHP 50.00 per page for a certified true copy

1 Submitting a document to the Sangguniang Panlungsod 30 minutes at the counter 50 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

How a document handed in to the council office is received, stamped and tracked. You get a receiving copy with a tracking number.

Before you go

Your time
30 minutes at the counter, 50 minutes before it is finished
Trips to the office
One visit
Where to go
Office of the Sangguniang Panlungsod, Administrative Services Division
What you pay
Nothing
Office or division
Office of the Sangguniang Panlungsod, Administrative Services Division
Who may avail
All
Type of transaction
Government to Client (G2C)
Classification
Simple

What to bring 1 item

How it works

  1. 1Submit the document and take your receiving copy with its tracking number.

    The office then

    1. Receives, reads and checks the documents and any attachments for completeness.

      30 minutesAssigned Employee, Office of the Sangguniang Panlungsod

    2. Receives the document by marking the date and time of receipt, the document number and the receiving staff's signature.

      10 minutesAssigned Employee, Office of the Sangguniang Panlungsod

    3. Forwards the document to the Secretary to the Sanggunian for proper disposition or action.

      10 minutesAssigned Employee, Office of the Sangguniang Panlungsod

Total time 50 minutes Total fee Free

Office personnel 1

Named in the Citizen's Charter. Any of the staff for a division may serve you, which is why the steps above name the division rather than an individual.

Ma. Leticia B. Bello City Secretary
See all 0 staff across 0 divisions

The charter names the City Secretary and the Vice Mayor, who presides over the Sangguniang Panlungsod and signs the franchises. Everyone else is identified by position: Senior Transportation Officer, Administrative Assistant, Administrative Aide, LLSO IV and Legal Aide. This charter covers the Secretariat. The Sangguniang Panlungsod itself, the city council, is a separate body.

Feedback and complaints

Answer the client feedback form and drop it in the box provided. For inquiries and follow-ups, call 836-9033, 0917-770-3307 or 0999-988-9950.

Feedback needing an answer is forwarded to the Vice Mayor. The Administrative Officer opens the complaints drop box daily and evaluates each complaint, then forwards it to the Vice Mayor for investigation. The Vice Mayor takes the necessary action and gives feedback to the client.