CPDO City Planning | Citizen's Charter

Office

CPDO

Location

Legazpi City Hall

Hours

8 AM - 5 PM (Mon-Fri)

Services

17 Key Services

City Planning and Development Office (CPDO)

Citizen's Charter, 2026 First Edition. Read the source document

Locational clearances 3 services

1 Locational clearance for a new business permit 1 day at the counter Done in one visit 7 documents Fee applies

Draft. Not yet checked against the published charter.

The zoning clearance a new business needs before its permit is issued, confirming the business is allowed at that location under the City Zoning Ordinance. You do not collect it separately: it comes with the Mayor's Permit at the Business Center.

Before you go

Your time: 1 day, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Zoning Division
What you pay: Zoning fee, included in the one-time assessment of fees issued by BPLO, under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

Office or division: City Planning and Development Office, Zoning Division
Who may avail: Those applying for a locational clearance for a new business permit
Type of transaction: Government to Client (G2C)
Classification: Simple

What to bring 7 items

Properly filled-out application form for a Business or Mayor's Permit, in JPEG format for an online application Business Permits and Licensing Office
One-page sketch or drawing of the proposed business location, in JPEG format for an online application Client
Barangay business clearance for where the business is located, 1 copy, in JPEG format for an online application Office of the Punong Barangay
If the property is not owned: contract of lease, letter of authorization or consent from the owner, affidavit of undertaking on lot ownership, or award notice, 1 copy, in JPEG format Property owner
Occupancy permit or certification for the building where the business is located, 1 copy, in JPEG format City Engineer's Office
Previous locational clearance, 1 original copy, for existing businesses with changes, in JPEG format City Planning and Development Office
DTI or SEC certificate, or CDA registration, 1 copy, in JPEG format Department of Trade and Industry, Securities and Exchange Commission, or Cooperative Development Authority

How it works

1Send an e-file copy of the documentary requirements to legazpicpdo@gmail.com, or bring them to the CPDO.
The office then
1. Zoning Division staff acknowledge the application forwarded by the Business Center. If it is incomplete or has deficiencies, they email you a notice of deficiency and you resubmit for re-evaluation. If it is complete, they issue the zoning fee or order of payment for BPLO's reference and process the application for the Zoning Officer's and Zoning Administrator's signature. If the application does not conform with the City Zoning Ordinance, they prepare a notice of denial for the Zoning Administrator's signature.
  1 dayZoning Inspector I / Zoning Officers I, II and III / Zoning Administrator
2Pay the zoning fee, which is included in the one-time assessment of fees BPLO issues, at the City Treasurer's Office or through Legazpi City's online services.
The office then
1. Zoning Division staff prepare the transmittal and send the approved locational clearances to the Business Center.
  Zoning fee, included in the one-time assessment of fees issued by BPLO, under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019Revenue Collection Officer, City Treasurer's Office
3Receive the locational clearance when the Mayor's or business permit is released at the Business Center.
The office then
1. Releasing of documents.
  Releasing Officer, Business Permits and Licensing Office

Total time 1 day Total fee Zoning fee, included in the one-time assessment of fees issued by BPLO, under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

2 Locational clearance for a business permit renewal 1 day at the counter Done in one visit 7 documents Fee applies

Draft. Not yet checked against the published charter.

The same zoning clearance for a business renewing its permit. It also comes with the Mayor's Permit at the Business Center.

Before you go

Your time: 1 day, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Zoning Division
What you pay: Zoning fee, included in the one-time assessment of fees issued by BPLO, under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

Office or division: City Planning and Development Office, Zoning Division
Who may avail: Those applying for a locational clearance for a business permit renewal
Type of transaction: Government to Client (G2C)
Classification: Simple

What to bring 7 items

Properly filled-out application form for a Business or Mayor's Permit renewal, with updated gross income or sales and number of employees, 1 copy, in JPEG format Business Permits and Licensing Office
Sketch or vicinity plan of the proposed business location, 1 set, in JPEG format Client
Barangay business clearance for where the business is located, 1 copy, in JPEG format Office of the Punong Barangay
If the property is not owned: contract of lease, letter of authorization or consent from the owner, affidavit of undertaking on lot ownership, or award notice, 1 copy, in JPEG format Property owner
Affidavit of non-objection, 1 copy, if applicable, in JPEG format Client, through a notary public
Deed of undertaking, sworn statement or written manifestation regarding the business operation, 1 copy, if applicable, in JPEG format Client, through a notary public
Other pertinent documents that may be required after evaluation Various

How it works

1Send an e-file copy of the documentary requirements to legazpicpdo@gmail.com, or bring them to the CPDO.
The office then
1. Zoning Division staff acknowledge the application. If it is incomplete or has deficiencies, they email you a notice of deficiency and you resubmit for re-evaluation. If it is complete, they issue the zoning fee or order of payment for BPLO's reference and prepare the locational clearance for the Zoning Officer's and Zoning Administrator's signature.
  1 dayZoning Inspector I / Zoning Officers I, II and III / Zoning Administrator
2Pay the zoning fee, which is included in the one-time assessment of fees BPLO issues, at the City Treasurer's Office or through Legazpi City's online services.
The office then
1. Zoning Division staff prepare the transmittal and send the approved locational clearances to the Business Center.
  Zoning fee, included in the one-time assessment of fees issued by BPLO, under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019Revenue Collection Officer, City Treasurer's Office
3Receive the locational clearance when the Mayor's or business permit is released at the Business Center.
The office then
1. Releasing.
  Releasing Officer, Business Permits and Licensing Office

Total time 1 day Total fee Zoning fee, included in the one-time assessment of fees issued by BPLO, under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

3 Locational clearance for a building permit 1 day at the counter Done in one visit 14 documents Fee applies

Draft. Not yet checked against the published charter.

The zoning clearance a building permit needs. You apply for it through the building permit application at the Office of the Building Official, not directly with CPDO, and it reaches you by email with the building permit.

Before you go

Your time: 1 day, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Zoning Division
What you pay: Zoning fees under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

Office or division: City Planning and Development Office, Zoning Division
Who may avail: Those applying for a locational clearance for a building permit
Type of transaction: Government to Client (G2C)
Classification: Simple

How it works

1Create a new application on the Legazpi City website under Online Services, then submit the documentary requirements to the Office of the Building Official at the City Engineer's Office.
The office then
1. OBO staff evaluate and forward the application to Zoning Division staff through eTRACS. Zoning Division staff acknowledge it. If it is incomplete or has deficiencies, they email you a notice of deficiency and you resubmit for re-evaluation. If it is complete, they issue the zoning fee or order of payment and process the application for the Zoning Officer's and Zoning Administrator's signature. If the application does not conform with the City Zoning Ordinance, they prepare a notice of denial.
  1 dayZoning Officers I, II and III / Zoning Administrator
2Pay the zoning fees at the City Treasurer's Office or through Legazpi City's online services, then receive the e-file copy of the approved locational clearance by email through the One-Stop Shop for Construction Permits.
The office then
1. The Revenue Collection Officer receives the payment.
  Zoning fees under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019Revenue Collection Officer, City Treasurer's Office
3Receive the e-file copy of the locational clearance when the building permit is released by the Office of the Building Official.
The office then
1. Releasing.
  Releasing Officer, Office of the Building Official, City Engineer's Office

Total time 1 day Total fee Zoning fees under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

Zoning certifications and endorsements 4 services

4 Getting a site zoning or land use certification 1 day at the counter Done in one visit 7 documents Fee applies

Draft. Not yet checked against the published charter.

A certification of how a lot is classified under the City Zoning Ordinance. Commonly needed for an ECC or CNC application, or as a requirement of another agency.

Before you go

Your time: 1 day, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Zoning Division
What you pay: Certification fee under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

Office or division: City Planning and Development Office, Zoning Division
Who may avail: Those applying for a certification
Type of transaction: Government to Client (G2C)
Classification: Simple

What to bring 7 items

Request or letter of intent for land use certification, specifying the reason, 1 copy, in JPEG format Client
Blueprint or copy of the lot plan with a vicinity or location map, signed, sealed and certified by a geodetic engineer, 1 copy, in JPEG format Licensed geodetic engineer
Latest certified copy of the Transfer Certificate of Title, or a certification from the Land Registration Authority or Registry of Deeds if there is no record of a TCT, 1 copy, in JPEG format Registry of Deeds
Latest certified tax declaration from the City Assessor's Office, or a certification if there is no record, 1 copy, in JPEG format City Assessor's Office
Latest realty tax clearance from the City Treasurer's Office, 1 copy, in JPEG format City Treasurer's Office
Brief summary of the project signed by the proponent or owner, for ECC or CNC applications only, 1 copy, in JPEG format Client
Other pertinent documents that may be required Various

How it works

1Send an e-file copy of the documentary requirements to legazpicpdo@gmail.com, or bring them to the CPDO.
The office then
1. Zoning Division staff acknowledge the application. If it is incomplete or has deficiencies, they email you a notice of deficiency and you resubmit for re-evaluation. If it is complete, they issue the zoning fee or order of payment and prepare the certification for the Zoning Officer's and Zoning Administrator's signature.
  1 dayZoning Inspector I / Zoning Officers I, II and III / Zoning Administrator
2Pay the certification fee at the City Treasurer's Office or through Legazpi City's online services.
The office then
1. The Revenue Collection Officer receives the payment.
  Certification fee under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019Revenue Collection Officer, City Treasurer's Office
3Receive the certification by email.
The office then
1. Releasing.
  Zoning Inspector I / Zoning Officers I and II

Total time 1 day Total fee Certification fee under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

5 Getting an LGU endorsement or other certification 1 day at the counter Done in one visit 9 documents Fee applies

Draft. Not yet checked against the published charter.

Endorsements and certifications the city issues for activities needing another agency's permit, including quarry permits.

Before you go

Your time: 1 day, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Zoning Division
What you pay: Certification fee under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

Office or division: City Planning and Development Office, Zoning Division
Who may avail: Those applying for a certification
Type of transaction: Government to Client (G2C)
Classification: Simple

What to bring 9 items

Request or letter of intent for land use certification, specifying the reason, 1 copy, in JPEG format Client
Blueprint or copy of the lot plan with a vicinity or location map, signed, sealed and certified by a geodetic engineer, transferred to electronic files, 1 copy, in JPEG format Licensed geodetic engineer
Latest certified copy of the Transfer Certificate of Title, or a certification from the Land Registration Authority or Registry of Deeds if there is no record of a TCT, 1 copy, in JPEG format Registry of Deeds
Latest certified tax declaration from the City Assessor's Office, or a certification if there is no record, 1 copy, in JPEG format City Assessor's Office
Latest realty tax clearance from the City Treasurer's Office, 1 copy, in JPEG format City Treasurer's Office
If the property is not owned: contract of lease, deed of sale, deed of assignment or authority from the property owner, 1 copy, in JPEG format Property owner
Notarized application for a quarry permit from the Provincial Environment and Natural Resources Office, for a quarry permit, 1 copy, in JPEG format Provincial Environment and Natural Resources Office
Barangay resolution or clearance interposing no objection to the proposed activity, in JPEG format Office of the Punong Barangay
Other pertinent documents that may be required Various

How it works

1Send an e-file copy of the documentary requirements to legazpicpdo@gmail.com, or bring them to the CPDO.
The office then
1. Zoning Division staff acknowledge the application. If it is incomplete or has deficiencies, they email you a notice of deficiency and you resubmit for re-evaluation. If it is complete, they issue the zoning fee or order of payment and prepare the certification for the Zoning Officer's and Zoning Administrator's signature.
  1 working dayZoning Inspector I / Zoning Officers I, II and III / Zoning Administrator
2Pay the certification fee at the City Treasurer's Office or through Legazpi City's online services.
The office then
1. The Revenue Collection Officer receives the payment.
  Certification fee under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019Revenue Collection Officer, City Treasurer's Office
3Receive the certification by email.
The office then
1. Releasing.
  Zoning Inspector I

Total time 1 day Total fee Certification fee under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

6 Requesting a Department of Agriculture certification 3 days at the counter Done in one visit 7 documents Free

Draft. Not yet checked against the published charter.

The city applies to the Department of Agriculture on your behalf for the certification a land use reclassification needs, under DA Memorandum Circular No. 26 Series of 2022. The city's own part takes three days; the DA's own processing is on top of that.

Before you go

Your time: 3 days, and you leave with it
Trips to the office: 2 separate visits
Where to go: City Planning and Development Office, Zoning Division
What you pay: Nothing

Office or division: City Planning and Development Office, Zoning Division
Who may avail: Those applying for a DA certification for land use reclassification or rezoning
Type of transaction: Government to Client (G2C)
Classification: Simple

What to bring 7 items

Letter request for an LGU application for a DA certification, 1 copy, in JPEG format Client
Blueprint or copy of the lot plan with a vicinity or location map, signed, sealed and certified by a geodetic engineer, transferred to electronic files, 1 copy, in JPEG format Licensed geodetic engineer
Latest certified Transfer Certificate of Title, or a certification from the Land Registration Authority or Registry of Deeds if there is no record of a TCT, 1 copy, in JPEG format Registry of Deeds
Latest certified tax declaration from the City Assessor's Office, or a certification if there is no record, 1 copy, in JPEG format City Assessor's Office
Latest realty tax clearance from the City Treasurer's Office, 1 copy, in JPEG format City Treasurer's Office
Panoramic photos of the site, 1 set, labelled facing north, east, west and south, taken no more than a month before the date of application, in JPEG format Client
Other pertinent documents that may be required Various

How it works

1Send an e-file copy of the documentary requirements to legazpicpdo@gmail.com, or bring them to the CPDO.
The office then
1. Zoning Division staff acknowledge the application. If it is incomplete or has deficiencies, they email you a notice of deficiency and you resubmit for re-evaluation. If it is complete, they prepare the documentary requirements for the City Mayor's review and signature.
  3 working daysZoning Inspector I / Zoning Officers I, II and III / Zoning Administrator / City Mayor
2Receive the DA certification by email.
The office then
1. Once the signed application letter is received, the request is submitted to the DA Region 5 email address and copied to you. When the DA certification comes back, Zoning Division staff send you a copy by email.
  Zoning Inspector I / Zoning Officers I and II

Total time 3 days Total fee Free

7 Applying to reclassify or rezone land 33 days at the counter Done in one visit 14 documents Fee applies

Draft. Not yet checked against the published charter.

Changing the land use classification of a property under the City Zoning Ordinance. It goes to the City Mayor and then to a Sangguniang Panlungsod committee hearing, so it is the longest of the Zoning Division's services.

Before you go

Your time: 33 days, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Zoning Division
What you pay: Filing fee under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

Office or division: City Planning and Development Office, Zoning Division
Who may avail: Those applying for a land use reclassification or rezoning
Type of transaction: Government to Client (G2C)
Classification: Complex Transaction

How it works

1Send an e-file copy of the documentary requirements to legazpicpdo@gmail.com, or bring them to the CPDO.
The office then
1. Zoning Division staff acknowledge the application. If it is incomplete or has deficiencies, they email you a notice of deficiency and you resubmit for re-evaluation. If it is complete, they issue the zoning fee or order of payment and prepare the endorsement of the application for the City Mayor's review and signature.
  33 working daysZoning Inspector I / Zoning Officers I, II and III / Zoning Administrator / City Mayor
2Pay the filing fee at the City Treasurer's Office or through Legazpi City's online services.
The office then
1. The Revenue Collection Officer receives the payment.
  Filing fee under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019Revenue Collection Officer, City Treasurer's Office
3You are told the date of the committee hearing on your application by the Sangguniang Panlungsod committee in charge.
The office then
1. Once the signed endorsement is received, the application is forwarded to the Sangguniang Panlungsod.
  Zoning Inspector I / Zoning Officers I, II and III / SP Committee on Urban Planning, Housing and Resettlement

Total time 33 days Total fee Filing fee under City Ordinance No. 13-2007 and City Zoning Ordinance No. 14-0011-2019

Land development and housing 3 services

8 Preliminary approval and locational clearance for a subdivision 33 days at the counter Done in one visit 10 documents From Php 360.00

Draft. Not yet checked against the published charter.

The approval a lot owner needs before developing or subdividing land in the city. It runs through the City Legal Office, the City Engineer's Office, an ocular inspection, the City Mayor and a Sangguniang Panlungsod hearing, and ends with an approved subdivision plan.

Before you go

Your time: 33 days, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Housing and Homesite Regulation Division
What you pay: Processing fee Php 360.00 per hectare (PD 957), Php 90.00 per hectare (BP 220 socialized), Php 216.00 per hectare (BP 220 economic); inspection fee Php 1,500.00 per hectare

Office or division: City Planning and Development Office, Housing and Homesite Regulation Division
Who may avail: Any lot owner within the City of Legazpi with the intention to develop the lot or land
Type of transaction: Government to Client (G2C)
Classification: Highly Technical Transaction

How it works

1Submit the required documents to CPDO-HHRD.
The office then
1. If the application meets all the requirements it is officially received. If it is incomplete or has deficiencies, HHRD staff issue a notice of deficiency and re-evaluate what you resubmit. HHRD then endorses the application to the City Legal Office and the City Engineer's Office for comments and recommendations; if it comes back with findings, the deficiencies are sent to you for compliance. HHRD conducts an ocular inspection, prepares an inspection report, endorses findings to you if anything needs clarifying, then prepares an endorsement letter to the City Mayor's Office for endorsement to the Sangguniang Panlungsod. HHRD staff attend the SP committee hearing and recommend approval. On receiving the SP resolution approving the application, HHRD issues the order of payment and prepares the marking of the plan for the signature of the CPDC and the City Mayor. The City Mayor's Office endorses the approved PALC to CPDO and HHRD tells you it is ready to claim.
  33 daysCity Mayor / CPDC / HHRO V / HHRO II / Draftswoman I
2Pay the processing fee and the inspection fee at the City Treasurer's Office, then return to HHRD so the receipts can be validated and recorded.
The office then
1. The CTO Collector receives the payment and issues an official receipt, then tells you to go to CPDO-HHRD for validation.
  Processing fee Php 360.00 per hectare (PD 957), Php 90.00 per hectare (BP 220 socialized), Php 216.00 per hectare (BP 220 economic); inspection fee Php 1,500.00 per hectareCTO Revenue Collection Officer
3Go to the CPDO and hand in the accomplished feedback form. You receive a copy of the certification approving the simple subdivision signed by the Mayor, and one set of the approved subdivision plan.
The office then
1. CPDO-HHRD releases the approved PALC plan with the City Mayor's certification approving it.
  Draftswoman I / HHRO II

Total time 33 days Total fee Processing fee Php 360.00 per hectare (PD 957), Php 90.00 per hectare (BP 220 socialized), Php 216.00 per hectare (BP 220 economic); inspection fee Php 1,500.00 per hectare

9 Endorsement for a residential free patent or public land application 15 days at the counter Done in one visit 2 documents From Php 216.00

Draft. Not yet checked against the published charter.

The city's inspection and endorsement to CENRO for someone applying for a miscellaneous sales or lease application on public land, or a residential free patent.

Before you go

Your time: 15 days, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Housing and Homesite Regulation Division
What you pay: Certification fee Php 216.00; inspection fee Php 1,500.00

Office or division: City Planning and Development Office, Housing and Homesite Regulation Division
Who may avail: Any person applying for a miscellaneous sales or lease application, in possession of public land, and wishing to apply for a residential free patent
Type of transaction: Government to Client (G2C)
Classification: Highly Technical Transaction

What to bring 2 items

Letter of request stating the nature or reason for availing the service, 1 original and 2 copies, submitted to the CPDO or emailed to legazpicpdo@gmail.com Client
Reference documents from DENR-PENRO, attached to the letter of request DENR Provincial Environment and Natural Resources Office

How it works

1Submit the letter of request with the DENR-PENRO reference documents to the CPDO, or email them to legazpicpdo@gmail.com.
The office then
1. The CPDC acknowledges the letter and refers it to HHRD. HHRD staff acknowledge it and refer it for site inspection. HHRD conducts an ocular inspection and on-site investigation, prepares an inspection report, and prepares the endorsement to CENRO for the CPDC's review and signature.
  15 daysCPDC / HHRO V / Draftswoman I / Draftsman IV
2Pay the certification fee and the inspection fee at the City Treasurer's Office, then return to HHRD so the receipts can be validated and recorded.
The office then
1. The CTO Collector receives the payment and issues an official receipt, then tells you to go to CPDO-HHRD for validation.
  Certification fee Php 216.00; inspection fee Php 1,500.00CTO Revenue Collection Officer
3Go to the CPDO and hand in the accomplished feedback form.
The office then
1. CPDO-HHRD releases the endorsement or certification as part of the requirements for your application.
  Draftswoman I / HHRO II

Total time 15 days Total fee Certification fee Php 216.00; inspection fee Php 1,500.00

10 Applying to the 4PH national housing programme 1 day at the counter Done in one visit 8 documents Free

Draft. Not yet checked against the published charter.

The city receives and endorses applications to the Pambansang Pabahay para sa Pilipino housing programme. The city's part is free and takes a day; Pag-IBIG Fund then assesses the application.

Before you go

Your time: 1 day, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Housing and Homesite Regulation Division
What you pay: Nothing

Office or division: City Planning and Development Office, Housing and Homesite Regulation Division
Who may avail: Residents of Legazpi City who are Pag-IBIG members
Type of transaction: Government to Client (G2C)
Classification: Simple Transaction

What to bring 8 items

Duly filled-out 4PH housing loan application form, 2 sets City Planning and Development Office, HHRD
Proof of income, 1 copy Employer, or the Bureau of Internal Revenue
Philippine government ID with 3 specimen signatures, 1 photocopy Government or private sector
PSA birth certificate, 1 original and 1 photocopy Philippine Statistics Authority
Notarized omnibus sworn statement or affidavit as a first-time homeowner, 1 original copy Notary public
Barangay certificate, 1 original copy Office of the Punong Barangay
Certification from the Urban Poor Affairs Office, 1 original copy Urban Poor Affairs Office
Certification from the City Assessor's Office, 1 original copy City Assessor's Office

How it works

1Submit the requirements to CPDO-HHRD.
The office then
1. If the application meets all the requirements it is officially received. If it is incomplete or has deficiencies, HHRD staff issue a notice of deficiency and re-evaluate what you resubmit. HHRD staff then record the application and endorse it to the developer for evaluation.
  1 dayHHRO V / HHRO II / Draftswoman I
2No payment is required.
The office then
1. Not applicable.
  Housing and Homesite Regulation Division
3Your application is endorsed to Pag-IBIG Fund for assessment and evaluation.
The office then
1. CPDO-HHRD facilitates the processing of the document.
  Draftswoman I / HHRO II

Total time 1 day Total fee Free

Data, maps and research 4 services

15 Requesting city data, maps or the socio-economic profile 3 days at the counter Done in one visit 1 document From Php 50.00

Draft. Not yet checked against the published charter.

Data and documents from the Research and Statistics Division: the socio-economic profile, planning documents, map reproduction and other records, for research, study or reference. Maps and copies are priced individually.

Before you go

Your time: 3 days, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Research and Statistics Division
What you pay: Computer-generated maps: black and white bond paper Php 50.00; coloured bond paper Php 100.00; black and white A3 Php 100.00; coloured A3 Php 200.00; land use or thematic maps bond size Php 150.00; land use or thematic maps A3 Php 200.00; tax index maps bond paper Php 200.00; tax index maps A3 Php 300.00; vicinity or location maps black and white bond Php 150.00; vicinity or location maps coloured bond Php 200.00; vicinity or location maps black and white A3 Php 200.00; vicinity or location maps coloured A3 Php 200.00; two-colour plotter prints from Php 2,000.00; full-colour plotter prints from Php 3,000.00. Computer-generated land information: name of owner, title number, lot number, land area and other information Php 20.00; computer print of land information on bond paper Php 125.00. Other fees: certified true copy of records Php 50.00 per page; photocopy of any other copy Php 35.00 per page

Office or division: City Planning and Development Office, Research and Statistics Division
Who may avail: Anyone who seeks data or information about the city for research, study or reference
Type of transaction: Backline Service
Classification: Simple Transaction

What to bring 1 item

Letter of request stating the nature or reason for availing the service, 1 original copy and 2 duplicate copies, or emailed to the office Client

How it works

1Submit the request letter to CPDO-RESD, in person or electronically.
The office then
1. RESD staff acknowledge receipt and evaluate the request, then issue an order of payment. After you pay they record the official receipt, prepare or retrieve the requested data or documents, and you receive them at the office or by email.
  3 daysPEO IV / PEO III / Stat I
2Pay the processing fee at the City Treasurer's Office, then return to CPDO-RESD so the receipt can be validated and recorded.
The office then
1. The CTO Collector receives the payment and issues an official receipt, then tells you to go to CPDO-RESD for validation.
  Computer-generated maps: black and white bond paper Php 50.00; coloured bond paper Php 100.00; black and white A3 Php 100.00; coloured A3 Php 200.00; land use or thematic maps bond size Php 150.00; land use or thematic maps A3 Php 200.00; tax index maps bond paper Php 200.00; tax index maps A3 Php 300.00; vicinity or location maps black and white bond Php 150.00; vicinity or location maps coloured bond Php 200.00; vicinity or location maps black and white A3 Php 200.00; vicinity or location maps coloured A3 Php 200.00; two-colour plotter prints from Php 2,000.00; full-colour plotter prints from Php 3,000.00. Computer-generated land information: name of owner, title number, lot number, land area and other information Php 20.00; computer print of land information on bond paper Php 125.00. Other fees: certified true copy of records Php 50.00 per page; photocopy of any other copy Php 35.00 per pageCTO Revenue Collection Officer
3Go to CPDO-RESD and hand in the accomplished feedback form.
The office then
1. CPDO-RESD releases the requested data or documents on submission of the accomplished feedback form.
  PEO IV / PEO III / Stat I

Total time 3 days Total fee Computer-generated maps: black and white bond paper Php 50.00; coloured bond paper Php 100.00; black and white A3 Php 100.00; coloured A3 Php 200.00; land use or thematic maps bond size Php 150.00; land use or thematic maps A3 Php 200.00; tax index maps bond paper Php 200.00; tax index maps A3 Php 300.00; vicinity or location maps black and white bond Php 150.00; vicinity or location maps coloured bond Php 200.00; vicinity or location maps black and white A3 Php 200.00; vicinity or location maps coloured A3 Php 200.00; two-colour plotter prints from Php 2,000.00; full-colour plotter prints from Php 3,000.00. Computer-generated land information: name of owner, title number, lot number, land area and other information Php 20.00; computer print of land information on bond paper Php 125.00. Other fees: certified true copy of records Php 50.00 per page; photocopy of any other copy Php 35.00 per page

13 Technical assistance and copies of studies or maps 3 days at the counter Done in one visit 2 documents From P50.00

Draft. Not yet checked against the published charter.

Help from the Special Projects Division for students, agencies, civil society groups and other stakeholders, including interviews and copies of studies, documents and maps. Copies are charged per page or per map.

Before you go

Your time: 3 days, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Special Projects Division
What you pay: Certified copy of a record P50.00 per page; photocopy of documents P5.00 per page; certification or annotation P50.00. Computer-generated maps: black and white bond size P50.00, coloured bond size P100.00, black and white A3 P150.00, thematic maps bond size P200.00, vicinity maps bond size P150.00

Office or division: City Planning and Development Office, Special Projects Division
Who may avail: Students, employees of local and national agencies, CSOs, NGOs, POs and local stakeholders
Type of transaction: Government to Client (G2C)
Classification: Simple Transaction

What to bring 2 items

Letter of request stating the nature or reason for availing the service, 1 original and 2 copies, submitted to the CPDO or emailed to legazpicpdo@gmail.com Client
A USB or portable hard drive, if you want electronic copies Client

How it works

1Submit the letter of request, or email it to legazpicpdo@gmail.com.
The office then
1. The CPDC acknowledges the letter and refers it to the Special Projects Division. The Division Chief assigns the task to technical staff. If the request calls for an interview, SPD schedules a date by letter and sends it back to you to confirm. If you want copies of documents, studies or maps, or electronic files on a USB or portable hard drive, SPD issues an order of payment and tells you to settle it at the City Treasurer's Office. SPD staff then prepare the documents or transfer the electronic copies, tell you the transaction has ended, and ask you to fill up the Client Satisfaction Measurement Report Form at the CPDO Public Assistance and Complaint Desk.
  3 daysHHRO III / Project Dev't. Officer II / Project Dev't. Officer IV, Chief SPD
2Pay the processing fee at the City Treasurer's Office.
The office then
1. The CTO Collector receives the payment and issues an official receipt, then tells you to go to CPDO-SPD for validation.
  Certified copy of a record P50.00 per page; photocopy of documents P5.00 per page; certification or annotation P50.00. Computer-generated maps: black and white bond size P50.00, coloured bond size P100.00, black and white A3 P150.00, thematic maps bond size P200.00, vicinity maps bond size P150.00CTO Revenue Collection Officer
3Go to the CPDO Public Assistance and Complaint Desk and ask for the Client Satisfaction Measurement Report Form. You receive the document, or the USB or portable hard drive loaded with the requested files.
The office then
1. CPDO-SPD releases the requested documents on submission of the accomplished CSM report.
  HHRO III / Project Dev't. Officer II

Total time 3 days Total fee Certified copy of a record P50.00 per page; photocopy of documents P5.00 per page; certification or annotation P50.00. Computer-generated maps: black and white bond size P50.00, coloured bond size P100.00, black and white A3 P150.00, thematic maps bond size P200.00, vicinity maps bond size P150.00

12 Requesting planning data or research assistance 1 day at the counter Done in one visit 1 document Free

Draft. Not yet checked against the published charter.

Free help for researchers who need files, data or information the Plans and Programs Division holds. Walk in or ask by email.

Before you go

Your time: 1 day, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Plans and Programs Division
What you pay: Nothing

Office or division: City Planning and Development Office, Plans and Programs Division
Who may avail: Any walk-in or online researcher with a files, data or information request
Type of transaction: Government to Client (G2C)
Classification: Simple Transaction

What to bring 1 item

Letter of intent or request. For a walk-in, 1 original and 2 duplicate copies; online, emailed to legazpicpdo@gmail.com Client

How it works

1Submit the letter of intent or request, or email it to legazpicpdo@gmail.com.
The office then
1. The letter is received and the office head refers it to the PPD staff in charge, who acknowledge it and evaluate whether the requested data is available. They coordinate an appointment with you, retrieve, collect, consolidate and prepare the documents, discuss them with you and present them if you are a walk-in, refer or endorse you to another division if part of the request belongs there, then draft and finalise the reply or transmittal letter with attachments for the office head's signature.
  1 dayPlanning Officers IV, III and I
2No fees are required.
The office then
1. Not applicable.
  Plans and Programs Division
3Hand in the accomplished Client Feedback Form and receive the requested documents, if you are a walk-in or nearby researcher. Online requesters acknowledge receipt of the emailed documents.
The office then
1. CPDO-PPD releases the documents to a walk-in researcher on submission of the accomplished Client Feedback Form, dispatches them for delivery, or sends them by email for an online request.
  Planning Officers IV, III and I

Total time 1 day Total fee Free

14 Certification of the location named on a birth or marriage certificate 3 days at the counter Done in one visit 3 documents Certification fee Php 50.00

Draft. Not yet checked against the published charter.

A certification used to correct the place recorded on a birth or marriage certificate, confirming what the location is called in the city's records.

Before you go

Your time: 3 days, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Research and Statistics Division
What you pay: Certification fee Php 50.00

Office or division: City Planning and Development Office, Research and Statistics Division
Who may avail: Anyone who seeks correction of the location on their birth certificate
Type of transaction: Backline Service
Classification: Simple Transaction

What to bring 3 items

Letter request, 1 original copy and 2 duplicate copies Client
Birth or marriage certificate, 1 photocopy Office of the City Civil Registrar, or the Philippine Statistics Authority
Other pertinent documents that may be required Various

How it works

1Submit the request letter with a photocopy of the birth or marriage certificate to CPDO-RESD, in person or electronically.
The office then
1. RESD staff acknowledge receipt and evaluate the request and the certificate, then issue an order of payment. After you pay they record the official receipt, prepare and process the certification for the review and signature of the Assistant City Planning and Development Coordinator and the CPDC, and you receive it at the office or by email.
  3 daysPEO IV / PEO III / Stat I
2Pay the processing fee at the City Treasurer's Office, then return to CPDO-RESD so the receipt can be validated and recorded.
The office then
1. The CTO Collector receives the payment and issues an official receipt, then tells you to go to CPDO-RESD for validation.
  Certification fee Php 50.00CTO Revenue Collection Officer
3Go to CPDO-RESD and hand in the accomplished feedback form. You receive a copy of the certification approved and signed by the CPDC.
The office then
1. CPDO-RESD releases the approved and signed certification on submission of the accomplished feedback form.
  PEO IV / PEO III / Stat I

Total time 3 days Total fee Certification fee Php 50.00

Barangay and office services 3 services

11 Barangay development plan and investment programme review 1 day at the counter Done in one visit 14 documents Free

Draft. Not yet checked against the published charter.

The office checks a barangay's development plan, investment programme and supporting resolutions for completeness and compliance, and certifies them.

Before you go

Your time: 1 day, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Plans and Programs Division
What you pay: Nothing

Office or division: City Planning and Development Office, Plans and Programs Division
Who may avail: Any of the seventy barangays of Legazpi City
Type of transaction: Government to Client (G2C)
Classification: Simple Transaction

How it works

1Submit the required documents.
The office then
1. The receiving personnel refer you and the documents to the technical staff in charge, who acknowledge them and evaluate their completeness, correctness and compliance. If anything is incomplete or deficient, the technical personnel instruct you and return the documents. If everything is complete and compliant, the technical personnel and the head sign the checklist and certification forms.
  1 dayPlans and Programs Division staff and the concerned technical staff in charge
2No fees are required.
The office then
1. Not applicable.
  Plans and Programs Division
3Hand in the accomplished Client Feedback Form and receive the approved documents signed by the Chief and the technical staff in charge.
The office then
1. CPDO-PPD releases the approved and certified documents on submission of the accomplished Client Feedback Form.
  Plans and Programs Division staff and the concerned technical staff in charge

Total time 1 day Total fee Free

16 Sending a letter or document to the office 3 days at the counter Done in one visit 2 documents Free

Draft. Not yet checked against the published charter.

How a letter, transmittal, memo or document sent to the CPDO is received, logged and acted on. The charter publishes this as an internal backline service.

Before you go

Your time: 3 days, and you leave with it
Trips to the office: 2 separate visits
Where to go: City Planning and Development Office, Administrative Section
What you pay: Nothing

Office or division: City Planning and Development Office, Administrative Section
Who may avail: Clients, other offices and agencies
Type of transaction: Backline Service
Classification: Simple Transaction

What to bring 2 items

Letters, transmittals, memos and similar communications Client
Documents and attachments Client

How it works

1Submit the communication in person or electronically to the CPDO Administrative Section, the CPDO email address, or the office Facebook page.
The office then
1. Staff acknowledge receipt and record the communication in the logbook, then forward it to the office head, assistant or officer-in-charge for appropriate action, who acts on it or refers it to the concerned personnel. The concerned personnel then act on it.
  3 daysAdministrative Assistant I / Administrative Aide IV / Administrative Aide I
2Payment for this service is not applicable.
The office then
1. Not applicable.
  Administrative Section

Total time 3 days Total fee Free

17 How the office sends out its own correspondence 3 days at the counter Done in one visit 2 documents Free

Draft. Not yet checked against the published charter.

How a letter, transmittal or memo leaving the CPDO is logged, dispatched and acknowledged. The charter publishes this as an internal backline service.

Before you go

Your time: 3 days, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Planning and Development Office, Administrative Section
What you pay: Nothing

Office or division: City Planning and Development Office, Administrative Section
Who may avail: Clients, other offices and agencies
Type of transaction: Backline Service
Classification: Simple Transaction

What to bring 2 items

Letters, transmittals, memos and similar communications City Planning and Development Office
Documents and attachments City Planning and Development Office

How it works

1Await the communication.
The office then
1. Administrative staff receive the outgoing communication and record it in the logbook, then forward it to the driver or concerned personnel for immediate dispatch, or send it to the addressee's email address.
  3 daysAdministrative Officer IV / Administrative Assistant I / Administrative Aides IV and I
2Payment for this service is not applicable.
The office then
1. Not applicable.
  Administrative Section
3Acknowledge receipt of the communication from the driver, the concerned personnel, or by email.
The office then
1. Administrative staff dispatch the communication or send it to the addressee's email address.
  Administrative Section

Total time 3 days Total fee Free

Office personnel 23

Named in the Citizen's Charter. Any of the staff for a division may serve you, which is why the steps above name the division rather than an individual.

EnP. Jocelyn M. Codorniz CGDH I, City Planning and Development Coordinator, Zoning Administrator

See all 22 staff across 6 divisions

Special Projects Division 3

Engr. Rey Benedict L. Rico Project Dev't. Officer IV, Chief SPD / ACPDC OIC
Ms. Maria Teresita Lapasaran HHRO III
Ar. Renz Archie L. Balmedina Project Dev't. Officer II

Housing and Homesite Regulation Division 4

Ar. Maridel L. Baldano-Nierva HHRO V
Ar. Camelle D. Celeste-Abion HHRO II
Ar. Diana Rose B. Ruivivar Draftswoman I
Mr. Roderick Alejandro B. Ante Draftsman IV

Zoning Division 4

Ar. Ma. Joy Antonette A. Balde Zoning Officer III
Ar. Jessica O. Rañeses Zoning Officer II
Ar. Marion Dale B. Maravilla Zoning Officer I
Mr. Francisco (Frankie) Salvador R. Palacio Zoning Inspector I

Plans and Programs Division 3

EnP. Maricel L. Juloc Planning Officer IV
EnP. Jesus A. Lorenzana Planning Officer III
Ms. Mary Ann B. Gaspacho Planning Officer I

Research and Statistics Division 3

Ms. Lilibeth C. Mesias PEO IV
Jessica R. Rañeses PEO III
Clinton R. Corral Stat I

Administrative Section 5

Peter Thomas D. Borlagdatan Administrative Officer IV
Marivi I. Doroliat Administrative Assistant I
Ma. Edna A. Acerado Administrative Aide IV
Joseph M. Trilles Administrative Aide IV
Marian Kate B. Ang Administrative Aide I

The office runs six divisions and each charter page is badged with the one that owns the service: Administrative, Zoning, Housing and Homesite Regulation (HHRD), Plans and Programs (PPD), Special Projects (SPD) and Research and Statistics (RESD). The charter names a Zoning Officer II as Ar. Jessica O. Rañeses and a Research and Statistics PEO III as Jessica R. Rañeses. Whether these are two people or one name spelled two ways has not been confirmed, so both are listed as printed. The City Mayor appears in the responsible-person column of three services as the approving authority. He is not CPDO staff and so is named by office rather than listed here.

Feedback and complaints

Call 742-0821, email legazpicpdo@gmail.com, or fill up the Feedback Form. Clients are given a form for each service they use. The office is on the 2nd floor of the City Hall building.

The assigned officer collects the forms at the end of the transaction day and submits them to the Administrative Officer for recording. They are collated quarterly and averaged into the rating clients gave for each service, presented as the Client Satisfaction Measurement Report, then submitted to the City Human Resource Management Office for the Harmonized CSM Report that goes to the Anti-Red Tape Authority. Complaints may be filed in writing or in person: write to the City Planning and Development Coordinator, email jocelyncodorniz29@gmail.com, or call or text 0919-841-3056. The head of office asks the officer concerned to verify the complaint, then acts on it as a light or grave offence depending on what was done, with the City Human Resource Management Office applying sanctions where it assists. A client who asks for the action in writing is given it.

City Planning & Development Office

Office

Location

Hours

Services

Locational clearances 3 services

Before you go

What to bring 7 items

How it works

Before you go

What to bring 7 items

How it works

Before you go

What to bring 14 items

How it works

Zoning certifications and endorsements 4 services

Before you go

What to bring 7 items

How it works

Before you go

What to bring 9 items

How it works

Before you go

What to bring 7 items

How it works

Before you go

What to bring 14 items

How it works

Land development and housing 3 services

Before you go

What to bring 10 items

How it works

Before you go

What to bring 2 items

How it works

Before you go

What to bring 8 items

How it works

Data, maps and research 4 services

Before you go

What to bring 1 item

How it works

Before you go

What to bring 2 items

How it works

Before you go

What to bring 1 item

How it works

Before you go

What to bring 3 items

How it works

Barangay and office services 3 services

Before you go

What to bring 14 items

How it works

Before you go

What to bring 2 items

How it works

Before you go

What to bring 2 items

How it works

Office personnel 23

Special Projects Division 3

Housing and Homesite Regulation Division 4

Zoning Division 4

Plans and Programs Division 3

Research and Statistics Division 3

Administrative Section 5

Feedback and complaints