City Cooperative Office | Citizen's Charter

Office

CCDO

Location

Legazpi City Hall, Albay

Hours

8:00 AM - 5:00 PM (Mon-Fri)

Contact / Hotline

742-6136

City Cooperative Development Office (CCDO)

Citizen's Charter, 2026 First Edition. Read the source document

Starting a cooperative 3 services

1 Registering a new cooperative 45 minutes at the counter Done in one visit 5 documents Free

Draft. Not yet checked against the published charter.

The city's endorsement for a group wanting to become a registered cooperative. The registration itself is issued by the Cooperative Development Authority, and you collect it from their Albay field office.

Before you go

Your time: 45 minutes, and you leave with it
Trips to the office: 2 separate visits
Where to go: City Cooperative Development Office
What you pay: Nothing

Office or division: City Cooperative Development Office
Who may avail: Organizations and associations that want to establish and be recognised as a cooperative
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Simple

What to bring 5 items

Letter of intent, 1 original copy The organization or association
List of members and their addresses, 1 original copy The organization or association
Profile of the association, 1 original copy The organization or association
Members' information sheet, 1 photocopy, and other supporting documents, 1 photocopy The organization or association
Application form, 1 original copy. It can be downloaded from the Cooperative Development Authority website City Cooperative Development Office, or cda.gov.ph

How it works

1Submit the application for registration.
The office then
1. Reviews and checks the documents submitted, then schedules an orientation on cooperative formation.
  30 minutesCity Cooperative Development Officer
2Receive the endorsement letter.
The office then
1. Releases the official endorsement letter.
  15 minutesCooperatives Development Specialist I

Total time 45 minutes Total fee Free

2 Requesting an orientation 4 hrs. & 32 minutes at the counter Done in one visit 1 document Free

Draft. Not yet checked against the published charter.

An orientation session run by the City Cooperative Development Officer for a registered cooperative.

Before you go

Your time: 4 hrs. & 32 minutes, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Cooperative Development Office
What you pay: Nothing

Office or division: City Cooperative Development Office
Who may avail: Registered cooperatives
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Complex

What to bring 1 item

Request letter, 1 original copy The cooperative concerned

How it works

1Submit the request letter.
The office then
1. Receives the letter of request.
  2 minutesAdministrative Aide I
2Consult the CDO Officer.
The office then
1. Discusses the details of the orientation.
  30 minutesCity Cooperative Development Officer
3Attend the orientation.
The office then
1. Facilitates the orientation.
  4 hoursCity Cooperative Development Officer

Total time 4 hrs. & 32 minutes Total fee Free

3 Requesting a Pre-Membership Education Seminar 4 hrs. & 32 minutes at the counter Done in one visit 1 document Free

Draft. Not yet checked against the published charter.

The Pre-Membership Education Seminar a cooperative's prospective members go through, facilitated by the City Cooperative Development Officer.

Before you go

Your time: 4 hrs. & 32 minutes, and you leave with it
Trips to the office: 3 separate visits
Where to go: City Cooperative Development Office
What you pay: Nothing

Office or division: City Cooperative Development Office
Who may avail: Registered cooperatives
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Complex

What to bring 1 item

Request letter, 1 original copy The cooperative concerned

How it works

1Submit the request letter.
The office then
1. Receives the letter of request.
  2 minutesAdministrative Aide I
2Consult the CDO Officer.
The office then
1. Discusses the details of the training.
  30 minutesCity Cooperative Development Officer
3Attend the seminar.
The office then
1. Conducts the Pre-Membership Education Seminar.
  4 hoursCity Cooperative Development Officer

Total time 4 hrs. & 32 minutes Total fee Free

Running a cooperative 3 services

4 Endorsing a mandatory cooperative report 20 minutes at the counter Done in one visit 1 document Free

Draft. Not yet checked against the published charter.

The city's endorsement of the mandatory annual report a registered cooperative has to file.

Before you go

Your time: 20 minutes, and you leave with it
Trips to the office: 2 separate visits
Where to go: City Cooperative Development Office
What you pay: Nothing

Office or division: City Cooperative Development Office
Who may avail: Registered cooperatives
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Simple

What to bring 1 item

Mandatory cooperative report, 1 original copy The cooperative concerned

How it works

1Submit the annual report.
The office then
1. Reviews and checks the documents submitted.
  10 minutesCity Cooperative Development Officer
2Receive the endorsement letter.
The office then
1. Releases the endorsement letter.
  10 minutesCooperatives Development Specialist I

Total time 20 minutes Total fee Free

6 Endorsement for a cooperative's business permit 20 minutes at the counter Done in one visit 3 documents Free

Draft. Not yet checked against the published charter.

The endorsement a registered cooperative needs when applying for or renewing its business permit with BPLO.

Before you go

Your time: 20 minutes, and you leave with it
Trips to the office: 2 separate visits
Where to go: City Cooperative Development Office
What you pay: Nothing

Office or division: City Cooperative Development Office
Who may avail: Registered cooperatives
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Simple

What to bring 3 items

Previous business permit, 1 photocopy, for a renewal The registered cooperative
BIR registration, 1 photocopy Bureau of Internal Revenue
Other requirements specified by BPLO Business Permits and Licensing Office

How it works

1Submit the documents.
The office then
1. Checks that the documents submitted are complete.
  10 minutesCity Cooperative Development Officer
2Receive the endorsement letter.
The office then
1. Releases the endorsement letter.
  10 minutesCooperatives Development Specialist I

Total time 20 minutes Total fee Free

7 Endorsement for civil society organization accreditation 20 minutes at the counter Done in one visit 1 document Free

Draft. Not yet checked against the published charter.

The endorsement a cooperative needs to be accredited as a civil society organization.

Before you go

Your time: 20 minutes, and you leave with it
Trips to the office: 2 separate visits
Where to go: City Cooperative Development Office
What you pay: Nothing

Office or division: City Cooperative Development Office
Who may avail: Cooperatives with civil society organizations
Type of transaction: Government to Client (G2C), Government to Government (G2G)
Classification: Simple

What to bring 1 item

Accreditation form, 1 original copy City Cooperative Development Office

How it works

1Submit the accreditation form.
The office then
1. Reviews and checks the documents submitted.
  10 minutesCity Cooperative Development Officer
2Receive the endorsement letter.
The office then
1. Releases the endorsement letter.
  10 minutesCooperatives Development Specialist I

Total time 20 minutes Total fee Free

Training 1 service

5 Arranging a mandatory training 1 day & 25 minutes at the counter 8 days & 25 minutes in total 2 documents Free

Draft. Not yet checked against the published charter.

The mandatory training a registered cooperative needs, run with speakers and trainers accredited by the Cooperative Development Authority. The office has to request the schedule from the CDA, which is what makes this the longest service it publishes.

Before you go

Your time: 1 day & 25 minutes at the counter, 8 days & 25 minutes before it is finished
Trips to the office: 3 separate visits
Where to go: City Cooperative Development Office
What you pay: Nothing

Office or division: City Cooperative Development Office
Who may avail: Registered cooperatives
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Highly Technical

What to bring 2 items

Certificate of registration, 1 photocopy The cooperative concerned
Request letter, 1 original copy The cooperative concerned

How it works

1Submit the request letter.
The office then
1. Receives the letter of request.
  5 minutesAdministrative Aide I
2Consult the CDO Officer.
The office then
1. Discusses the details of the training.
  20 minutesCity Cooperative Development Officer
2. Requests the training schedule from the Cooperative Development Authority.
  7 daysCity Cooperative Development Officer
3Attend the training.
The office then
1. Facilitates the training with CDA-accredited speakers and trainers.
  1 dayCity Cooperative Development Officer / Cooperatives Development Specialist I

Total time 8 days & 25 minutes Total fee Free

Feedback and complaints

Fill up the CCDO Feedback and Complaint Form and drop it in the box at the receiving desk, or send a direct message to the office's Facebook page. You can also call 742-6136 or 0910 333 9650 or 0917 158 2837, or email.

Completed forms are gathered and encoded every other day and summarised into a client feedback report for the CCDO Officer, who reviews and analyses it and acts on any complaints. The CCDO Officer then updates the client on the action taken.

legazpicoopoffice@gmail.com