CEO City Engineering | Citizen's Charter

Office

CEO

Location

Legazpi City Hall

Hours

8 AM - 5 PM (Mon-Fri)

Services

30 Key Services

City Engineer's Office (CEO)

Citizen's Charter, 2026 First Edition. Read the source document

Construction permits 8 services

23 Getting a building permit 45 minutes at the counter 20 days & 13 hrs. in total 16 documents Fee applies

Draft. Not yet checked against the published charter.

The permit the Building Official issues before you may build, install, add to, alter, renovate, convert, repair, move or demolish a structure. It is applied for at the One-Stop Shop for Construction Permits, which handles the zoning and fire safety clearances alongside it.

Before you go

Your time: 45 minutes at the counter, 20 days & 13 hrs. before it is finished
Trips to the office: 3 separate visits
Where to go: City Engineer's Office, Building Permit Division / One-Stop Shop for Construction Permits
What you pay: Based on the order of payment

Office or division: City Engineer's Office, Building Permit Division / One-Stop Shop for Construction Permits
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Highly Technical

How it works

1Submit the application form and the documentary requirements at Window B, the receiving window.
The office then
1. Receives the application form and the documentary requirements.
  15 minutesReceiving Clerk
2. Reviews the application form and the documentary requirements.
  1 hourDocument Verifier
3. If compliant, issues the claim stub. If not, issues the checklist of deficiencies.
  15 minutesReceiving Clerk
4. Zoning review and evaluation.
  4 hoursZoning Evaluator / Zoning Officer / Zoning Administrator
5. If non-compliant, issues the notice of deficiencies.
  30 minutesZoning Evaluator / Zoning Officer / Zoning Administrator
6. Technical review and evaluation.
  5 days (for complex applications), 15 days (for highly-technical applications)Bureau of Fire / Trade Evaluators / Building Permit Division Chief / Fire Marshall / Building Official
7. If non-compliant, issues the notice of deficiencies.
  30 minutesBuilding Permit Division Chief / Building Official
8. Prepares the consolidated order of payment.
  1 hourAssessor
9. Reviews the consolidated order of payment.
  1 hourBuilding Permit Division Chief
10. Approves the consolidated order of payment.
  1 hourBuilding Official
2Receive the order of payment by SMS and email, then pay the fees and charges at Window A, the cashier, or online.
The office then
1. Receives the payment.
  15 minutesBased on the order of paymentCashier
2. Prepares the permits and clearances for issuance.
  1 hourClerk
3. Recommends issuance of the building permit.
  1 hourBuilding Permit Division Chief
4. Approves issuance of the building permit.
  1 hourBuilding Official
3Receive the building permit, locational clearance and fire safety evaluation clearance at Window C, the releasing window.
The office then
1. Releases the building permit, locational clearance and fire safety evaluation clearance.
  15 minutesReleasing Clerk

Total time 20 days & 13 hrs. Total fee Based on the order of payment

24 Getting a certificate of occupancy 45 minutes at the counter 21 days, 8 hrs. & 30 minutes in total 8 documents Fee applies

Draft. Not yet checked against the published charter.

The certificate the Building Official issues before a finished building may be used, confirming it is fit to occupy and was built to the approved plans and the National Building Code.

Before you go

Your time: 45 minutes at the counter, 21 days, 8 hrs. & 30 minutes before it is finished
Trips to the office: 3 separate visits
Where to go: City Engineer's Office, Building Permit Division / One-Stop Shop for Construction Permits
What you pay: Based on the order of payment

Office or division: City Engineer's Office, Building Permit Division / One-Stop Shop for Construction Permits
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Highly Technical

What to bring 8 items

Duly accomplished application form for a certificate of occupancy, 3 copies Legazpi City website, https://legazpi.gov.ph/services
Duly accomplished and notarized form for a certificate of completion, 3 copies Legazpi City website, https://legazpi.gov.ph/services
As-built plans, 3 sets, showing the deviations from the approved building plans, prepared, signed and sealed by the licensed professionals who signed the approved plans Licensed design professionals
Certification from the geodetic engineer that the work did not encroach on any adjoining property, incorporated in the first page of the as-built architectural design plans Licensed geodetic engineer
Photocopy of the latest PRC identification card and professional tax receipt, with three specimen signatures, signed and sealed by the respective design professionals The design professionals
Duly accomplished construction logbook with certification from the licensed civil engineer or architect in charge of construction Licensed civil engineer or architect
Photographs of the completed structure showing the front, sides and rear Client
Fire Safety Compliance and Commissioning Report, if applicable under the revised IRR of the Fire Code Bureau of Fire Protection

How it works

1Submit the application form and the documentary requirements at Window B, the receiving window.
The office then
1. Receives the application form and the documentary requirements.
  15 minutesReceiving Clerk
2. Reviews the application form and the documentary requirements.
  1 hourDocument Verifier
3. If compliant, issues the claim stub. If not, issues the checklist of deficiencies.
  15 minutesReceiving Clerk
4. Joint site inspection.
  1 dayZoning / Bureau of Fire
5. Technical review and evaluation.
  5 days (for complex applications), 15 days (for highly-technical applications)Trade Inspectors / Zoning / Bureau of Fire / Building Permit Division Chief / Zoning Administrator / Fire Marshall / Building Official
6. If non-compliant, issues the notice of deficiencies.
  30 minutesBuilding Permit Division Chief / Building Official
7. Prepares the consolidated order of payment.
  1 hourAssessor
8. Reviews the consolidated order of payment.
  1 hourBuilding Permit Division Chief
9. Approves the consolidated order of payment.
  1 hourBuilding Official
2Receive the order of payment by SMS and email, then pay the fees and charges at Window A, the cashier, or online.
The office then
1. Receives the payment.
  15 minutesBased on the order of paymentCashier
2. Prepares the permits and clearances for issuance.
  1 hourClerk
3. Recommends issuance of the certificate of occupancy.
  1 hourBuilding Permit Division Chief
4. Approves issuance of the certificate of occupancy.
  1 hourBuilding Official
3Receive the certificate at Window C, the releasing window.
The office then
1. Releases the certificate of occupancy and the fire safety inspection certificate.
  15 minutesReleasing Clerk

Total time 21 days, 8 hrs. & 30 minutes Total fee Based on the order of payment

25 Getting an electrical permit or a certificate of electrical inspection 1 hr. at the counter 3 days, 7 hrs. & 15 minutes in total 7 documents Fee applies

Draft. Not yet checked against the published charter.

The permit for temporary or permanent wiring, and the certificate of electrical inspection or final electrical inspection that follows it.

Before you go

Your time: 1 hr. at the counter, 3 days, 7 hrs. & 15 minutes before it is finished
Trips to the office: 4 separate visits
Where to go: City Engineer's Office, Building Permit Division
What you pay: Based on the order of payment; Based on the order of payment

Office or division: City Engineer's Office, Building Permit Division
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Complex

What to bring 7 items

Letter of intent or request Building Permit Division, City Engineer's Office
Duly accomplished application form for an electrical permit, 4 copies Building Permit Division, City Engineer's Office
Electrical design plan, signed and sealed by the licensed professional electrical engineer and approved by the owner Licensed professional electrical engineer
Sketch of the location Client
Proof of lot or property ownership. If the applicant is the registered owner, a certified true copy of the latest Original or Transfer Certificate of Title. If not, in addition to that copy, any of: a duly notarized contract of lease, award notice, deed of absolute sale, contract to sell, extra-judicial settlement, or authority from the registered owner. If within a resettlement site, certification from the Urban Poor Affairs Office that the applicant is the awardee of the house or lot Registry of Deeds, or the Urban Poor Affairs Office
Photographs of the structure showing the front, sides and rear Client
Barangay clearance Office of the Punong Barangay concerned

How it works

1Submit the application form and the documentary requirements at Window E.
The office then
1. Receives the application form and the documentary requirements.
  15 minutesReceiving Clerk
2. Reviews the application form and the documentary requirements.
  1 hourDocument Verifier
3. If compliant, issues the claim stub. If not, issues the checklist of deficiencies.
  15 minutesReceiving Clerk
4. Technical review and evaluation.
  2 daysElectrical Evaluator / Building Permit Division Chief
5. Site inspection.
  1 dayElectrical Inspector
6. Prepares the order of payment.
  1 hourElectrical Inspector
7. If non-compliant, issues the notice of deficiencies or the notice of denial.
  1 hourBuilding Permit Division Chief / Building Official
2Receive the order of payment at Window E.
The office then
1. Releases the order of payment.
  15 minutesBased on the order of paymentReleasing Clerk
3Pay the fees and charges at Window A, the cashier.
The office then
1. Receives the payment.
  15 minutesBased on the order of paymentCashier
2. Prepares the permit for issuance.
  1 hourClerk
3. Recommends issuance of the permit.
  1 hourBuilding Permit Division Chief
4. Approves issuance of the permit.
  1 hourBuilding Official
4Receive the temporary or permanent wiring permit and the certificate of electrical inspection or final electrical inspection at Window E.
The office then
1. Releases the temporary or permanent wiring permit and the certificate.
  15 minutesClerk

Total time 3 days, 7 hrs. & 15 minutes Total fee Based on the order of payment; Based on the order of payment

26 Getting a mechanical permit 1 hr. at the counter 2 days, 7 hrs. & 15 minutes in total 8 documents Fee applies

Draft. Not yet checked against the published charter.

The permit to install mechanical equipment such as lifts, escalators, air conditioning, boilers, pressure vessels or sprinkler systems.

Before you go

Your time: 1 hr. at the counter, 2 days, 7 hrs. & 15 minutes before it is finished
Trips to the office: 4 separate visits
Where to go: City Engineer's Office, Building Permit Division
What you pay: Based on the order of payment

Office or division: City Engineer's Office, Building Permit Division
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Complex

What to bring 8 items

Letter of intent or request Building Permit Division, City Engineer's Office
Duly accomplished application form for a mechanical permit, 4 copies Building Permit Division, City Engineer's Office
Mechanical design plans, 5 sets, signed and sealed by the licensed professional mechanical engineer and approved by the owner Licensed professional mechanical engineer
Mechanical design specifications, 5 sets, signed and sealed by the licensed professional mechanical engineer and approved by the owner Licensed professional mechanical engineer
Bill of materials and cost estimate of the proposed work, 5 sets, signed and sealed by the licensed professional mechanical engineer and approved by the owner Licensed professional mechanical engineer
Design computation, 5 sets, signed and sealed by the licensed professional mechanical engineer, for elevators Licensed professional mechanical engineer
Heat load calculation including the energy efficiency ratio, 5 sets, signed and sealed by the licensed professional mechanical engineer, for air-conditioning units Licensed professional mechanical engineer
Hydraulic calculation, 5 sets, signed and sealed by the licensed professional mechanical engineer, for sprinkler systems Licensed professional mechanical engineer

How it works

1Submit the application form and the documentary requirements at Window B.
The office then
1. Receives the application form and the documentary requirements.
  15 minutesClerk
2. Reviews the application form and the documentary requirements.
  1 hourDocument Verifier
3. If compliant, issues the claim stub. If not, issues the checklist of deficiencies.
  15 minutesReceiving Clerk
4. Technical review and evaluation.
  2 daysMechanical Evaluator / Building Permit Division Chief
5. If non-compliant, issues the notice of deficiencies or the notice of denial.
  1 hourBuilding Permit Division Chief / Building Official
6. Prepares the order of payment.
  1 hourMechanical Evaluator
2Receive the order of payment at Window B.
The office then
1. Releases the order of payment.
  15 minutesReleasing Clerk
3Pay the fees and charges at Window A, the cashier.
The office then
1. Receives the payment.
  15 minutesBased on the order of paymentCashier
2. Prepares the permit for issuance.
  1 hourClerk
3. Recommends issuance of the permit.
  1 hourBuilding Permit Division Chief
4. Approves issuance of the permit.
  1 hourBuilding Official
4Receive the mechanical permit at Window C.
The office then
1. Releases the mechanical permit.
  15 minutesClerk

Total time 2 days, 7 hrs. & 15 minutes Total fee Based on the order of payment

27 Getting a mechanical permit to operate 1 hr. at the counter 4 hrs. in total 4 documents Fee applies

Draft. Not yet checked against the published charter.

The permit to operate mechanical equipment once it is installed and has passed the required tests.

Before you go

Your time: 1 hr. at the counter, 4 hrs. before it is finished
Trips to the office: 4 separate visits
Where to go: City Engineer's Office, Building Permit Division
What you pay: Based on the order of payment

Office or division: City Engineer's Office, Building Permit Division
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Complex

What to bring 4 items

Approved mechanical permit Building Permit Division, City Engineer's Office
Approved mechanical plans, specifications and other documents, 1 set Building Permit Division, City Engineer's Office
Certification from a licensed professional mechanical engineer that the equipment is safe and sound for operation under normal conditions, in accordance with the Philippine Mechanical Code and the Mechanical Engineering Law (R.A. 8495), 2 copies Licensed professional mechanical engineer
Test results, 2 copies: weight or trip test for elevators; hydro or hydrostatic test for pressure vessels, piping systems and steam lines; micro switches test for escalators; hydrostatic or emission test for steam boilers; ORSAT or emission test for internal combustion engines; pneumatic test for gas lines; nitrogen test for refrigerant lines; effectivity test for safety devices Licensed professional mechanical engineer

How it works

1Submit the application form and the documentary requirements at Window B.
The office then
1. Receives the application form and the documentary requirements.
  15 minutesReceiving Clerk
2Receive the order of payment at Window B.
The office then
1. Releases the order of payment.
  15 minutesReleasing Clerk
3Pay the fees and charges at Window A, the cashier.
The office then
1. Receives the payment.
  15 minutesBased on the order of paymentCashier
2. Prepares the permit for issuance.
  1 hourClerk
3. Recommends issuance of the permit.
  1 hourBuilding Permit Division Chief
4. Approves issuance of the permit.
  1 hourBuilding Official
4Receive the permit at Window C.
The office then
1. Releases the mechanical permit.
  15 minutesClerk

Total time 4 hrs. Total fee Based on the order of payment

28 Getting a demolition permit 1 hr. & 45 minutes at the counter 2 days & 7 hrs. in total 8 documents Fee applies

Draft. Not yet checked against the published charter.

The permit to demolish a building or structure.

Before you go

Your time: 1 hr. & 45 minutes at the counter, 2 days & 7 hrs. before it is finished
Trips to the office: 4 separate visits
Where to go: City Engineer's Office, Building Permit Division
What you pay: Based on the order of payment

Office or division: City Engineer's Office, Building Permit Division
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Complex

What to bring 8 items

Letter of intent or request Building Permit Division, City Engineer's Office
Duly accomplished and notarized application for a demolition permit, 4 copies Building Permit Division, City Engineer's Office
Demolition plans, 5 sets, signed and sealed by the licensed architect or civil engineer and approved by the owner Licensed architect or civil engineer
Certification from a licensed geodetic engineer that the demolition works will be within the owner's property Licensed geodetic engineer
Proof of building or property ownership Client
Pictures of the building to be demolished Client
Sketch map of the location of the building to be demolished Client
Clearance from the General Services Office, for government buildings General Services Office

How it works

1Submit the application form and the documentary requirements at Window B.
The office then
1. Receives the application form and the documentary requirements.
  15 minutesReceiving Clerk
2. Reviews the application form and the documentary requirements.
  1 hourDocument Verifier
3. If compliant, issues the claim stub. If not, issues the checklist of deficiencies.
  15 minutesReceiving Clerk
4. Technical review and evaluation.
  2 daysTrade Evaluators / Building Permit Division Chief
5. If non-compliant, issues the notice of deficiencies or the notice of denial.
  1 hourBuilding Permit Division Chief / Building Official
2Receive the order of payment at Window B.
The office then
1. Prepares and releases the order of payment.
  1 hourAssessor / Releasing Clerk
3Pay the fees and charges at Window A, the cashier.
The office then
1. Receives the payment.
  15 minutesBased on the order of paymentCashier
2. Prepares the permit for issuance.
  1 hourClerk
3. Recommends issuance of the permit.
  1 hourBuilding Permit Division Chief
4. Approves issuance of the permit.
  1 hourBuilding Official
4Receive the demolition permit at Window C.
The office then
1. Releases the demolition permit.
  15 minutesClerk

Total time 2 days & 7 hrs. Total fee Based on the order of payment

29 Getting an excavation and ground preparation permit 1 hr. & 45 minutes at the counter 2 days & 7 hrs. in total 8 documents Fee applies

Draft. Not yet checked against the published charter.

The Building Permit Division's permit to excavate and prepare the ground on a construction site, distinct from the Maintenance Division's permit to dig on a city road.

Before you go

Your time: 1 hr. & 45 minutes at the counter, 2 days & 7 hrs. before it is finished
Trips to the office: 4 separate visits
Where to go: City Engineer's Office, Building Permit Division
What you pay: Based on the order of payment

Office or division: City Engineer's Office, Building Permit Division
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Complex

What to bring 8 items

Letter of intent or request Building Permit Division, City Engineer's Office
Duly accomplished and notarized application for an excavation and ground preparation permit, 4 copies Building Permit Division, City Engineer's Office
Building plans, 5 sets, signed and sealed by the licensed architect or civil engineer and approved by the owner Licensed architect or civil engineer
Certification from a licensed geodetic engineer that the excavation and ground preparation works will be within the owner's property Licensed geodetic engineer
Proof of lot or property ownership Registry of Deeds
Structural analysis and design, 5 sets, signed and sealed by the licensed civil or structural engineer Licensed civil or structural engineer
Construction logbook, 1 copy, signed and sealed by the licensed civil engineer or architect in charge of construction and signed by the owner Licensed civil engineer or architect
Certificate of zoning compliance or locational clearance City Planning and Development Office

How it works

1Submit the application form and the documentary requirements at Window B.
The office then
1. Receives the application form and the documentary requirements.
  15 minutesReceiving Clerk
2. Reviews the application form and the documentary requirements.
  1 hourDocument Verifier
3. If compliant, issues the claim stub. If not, issues the checklist of deficiencies.
  15 minutesReceiving Clerk
4. Technical review and evaluation.
  2 daysTrade Evaluators / Building Permit Division Chief
5. If non-compliant, issues the notice of deficiencies or the notice of denial.
  1 hourBuilding Permit Division Chief / Building Official
2Receive the order of payment at Window B.
The office then
1. Prepares and releases the order of payment.
  1 hourAssessor / Releasing Clerk
3Pay the fees and charges at Window A, the cashier.
The office then
1. Receives the payment.
  15 minutesBased on the order of paymentCashier
2. Prepares the permit for issuance.
  1 hourClerk
3. Recommends issuance of the permit.
  1 hourBuilding Permit Division Chief
4. Approves issuance of the permit.
  1 hourBuilding Official
4Receive the excavation and ground preparation permit at Window C.
The office then
1. Releases the excavation and ground preparation permit.
  15 minutesClerk

Total time 2 days & 7 hrs. Total fee Based on the order of payment

30 Getting a temporary sidewalk enclosure or scaffolding permit 1 hr. & 45 minutes at the counter 2 days & 7 hrs. in total 4 documents Fee applies

Draft. Not yet checked against the published charter.

The permit to enclose or occupy a sidewalk temporarily during construction, and to put up scaffolding.

Before you go

Your time: 1 hr. & 45 minutes at the counter, 2 days & 7 hrs. before it is finished
Trips to the office: 4 separate visits
Where to go: City Engineer's Office, Building Permit Division
What you pay: Based on the order of payment

Office or division: City Engineer's Office, Building Permit Division
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Complex

What to bring 4 items

Letter of intent or request Building Permit Division, City Engineer's Office
Duly accomplished and notarized application for a temporary sidewalk enclosure permit or a scaffolding permit, 4 copies Building Permit Division, City Engineer's Office
Building plans, 5 sets, signed and sealed by the licensed architect or civil engineer and approved by the owner Licensed architect or civil engineer
If along a national road, certification from the Department of Public Works and Highways Department of Public Works and Highways

How it works

1Submit the application form and the documentary requirements at Window B.
The office then
1. Receives the application form and the documentary requirements.
  15 minutesReceiving Clerk
2. Reviews the application form and the documentary requirements.
  1 hourDocument Verifier
3. If compliant, issues the claim stub. If not, issues the checklist of deficiencies.
  15 minutesReceiving Clerk
4. Technical review and evaluation.
  2 daysTrade Evaluators / Building Permit Division Chief
5. If non-compliant, issues the notice of deficiencies or the notice of denial.
  1 hourBuilding Permit Division Chief / Building Official
2Receive the order of payment at Window B.
The office then
1. Prepares and releases the order of payment.
  1 hourAssessor / Releasing Clerk
3Pay the fees and charges at Window A, the cashier.
The office then
1. Receives the payment.
  15 minutesBased on the order of paymentCashier
2. Prepares the permit for issuance.
  1 hourClerk
3. Recommends issuance of the permit.
  1 hourBuilding Permit Division Chief
4. Approves issuance of the permit.
  1 hourBuilding Official
4Receive the temporary sidewalk enclosure permit or scaffolding permit at Window C.
The office then
1. Releases the temporary sidewalk enclosure permit or scaffolding permit.
  15 minutesClerk

Total time 2 days & 7 hrs. Total fee Based on the order of payment

Road and street permits 4 services

1 Getting a special permit to drive through the truck ban 20 minutes at the counter 1 day, 1 hr. & 10 minutes in total 2 documents Fee applies

Draft. Not yet checked against the published charter.

A permit letting a truck use city roads during the hours the truck ban is in force. The fee depends on the truck's gross weight class.

Before you go

Your time: 20 minutes at the counter, 1 day, 1 hr. & 10 minutes before it is finished
Trips to the office: 2 separate visits
Where to go: City Engineer's Office, Administrative Division
What you pay: 750 (Class A) below 4,500 gross weight; 1,000 (Class B) 4,500 to 12,000 gross weight; 1,250 (Class C) above 12,000 gross weight

Office or division: City Engineer's Office, Administrative Division
Who may avail: All
Type of transaction: Government to Client (G2C)
Classification: Simple Transaction

What to bring 2 items

Letter request, 1 copy Client
Official receipt or certificate of registration of the vehicle, 1 copy Client

How it works

1Submit the letter request together with the OR and CR.
The office then
1. Receives and verifies the submitted documents.
  10 minutesAdmin. Aide III
2. Prepares the assessment of payment.
  10 minutesAdmin. Aide III
2Pay the fee.
The office then
1. Receives the payment.
  10 minutes750 (Class A) below 4,500 gross weight; 1,000 (Class B) 4,500 to 12,000 gross weight; 1,250 (Class C) above 12,000 gross weightCashier
2. Prepares the permit.
  20 minutesAdmin. Aide III
3. Checks, reviews and countersigns the permit.
  10 minutesDivision Head
4. Recommends the permit to the City Mayor for approval.
  10 minutesAsst. City Engineer / City Engineer
5. Approves the permit.
  within 1 day or lesser time depending on the availability of the City MayorCity Mayor

Total time 1 day, 1 hr. & 10 minutes Total fee 750 (Class A) below 4,500 gross weight; 1,000 (Class B) 4,500 to 12,000 gross weight; 1,250 (Class C) above 12,000 gross weight

2 Getting a permit to use a road for an event 20 minutes at the counter 1 hr. & 55 minutes in total 2 documents Fee applies

Draft. Not yet checked against the published charter.

A permit to close or use a city road for a motorcade, parade, fun run, recorrida or other activity. The fee runs per day of the activity.

Before you go

Your time: 20 minutes at the counter, 1 hr. & 55 minutes before it is finished
Trips to the office: 3 separate visits
Where to go: City Engineer's Office, Administrative Division
What you pay: 350.00 pesos per day of the activity

Office or division: City Engineer's Office, Administrative Division
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Simple Transaction

What to bring 2 items

Letter request with endorsement from the City Mayor's Office, 1 copy City Mayor's Office
Route of the activity, 1 copy Client

How it works

1Submit the letter request together with the route of the activity.
The office then
1. Receives and verifies the submitted documents.
  5 minutesAdmin. Aide IV
2. Refers the request to the City Engineer.
  5 minutesAdmin. Aide IV
3. Verifies the request for initial approval.
  15 minutesCity Engineer / Asst. City Engineer
4. Refers the request to the Administrative Division.
  5 minutesCity Engineer / Asst. City Engineer
5. Prepares the permit and the assessment of payment.
  10 minutesConstruction and Maintenance Man
6. Checks, reviews and countersigns the permit.
  10 minutesDivision Head
7. Approves the assessment of payment.
  20 minutesCity Engineer / Asst. City Engineer
2Pay the fee.
The office then
1. Receives the payment.
  10 minutes350.00 pesos per day of the activityCashier
2. Approves the permit.
  30 minutesCity Engineer / Asst. City Engineer
3Claim the permit.
The office then
1. Releases the permit.
  5 minutesConstruction and Maintenance Man / Admin. Aide IV

Total time 1 hr. & 55 minutes Total fee 350.00 pesos per day of the activity

3 Getting a permit to hang a banner, tarpaulin or streamer 10 minutes at the counter 1 hr. & 55 minutes in total 2 documents Fee applies

Draft. Not yet checked against the published charter.

Permission to hang banners, tarpaulins or streamers in the city. The fee runs per square metre per week per piece, with a dismantling charge on top.

Before you go

Your time: 10 minutes at the counter, 1 hr. & 55 minutes before it is finished
Trips to the office: 2 separate visits
Where to go: City Engineer's Office, Administrative Division
What you pay: 24.00 pesos per sq.m. per week per piece, with an additional charge for the dismantling fee based on the number of banners per week

Office or division: City Engineer's Office, Administrative Division
Who may avail: All
Type of transaction: Government to Client (G2C)
Classification: Simple Transaction

What to bring 2 items

Letter request, 1 copy Client
The actual streamers, banners or tarpaulins to be hung Client

How it works

1Submit the letter request together with the actual number of streamers, banners or tarpaulins to be hung.
The office then
1. Receives and verifies the submission.
  5 minutesAdmin. Aide IV
2. Refers the request to the City Engineer.
  1 hourAsst. City Engineer
3. Prepares the assessment of payment.
  5 minutesCity Engineer
2Pay the fee.
The office then
1. Receives the payment.
  5 minutes24.00 pesos per sq.m. per week per piece, with an additional charge for the dismantling fee based on the number of banners per weekCashier
2. Prepares the permit.
  20 minutesAdmin. Aide IV
3. Reviews the permit for approval.
  10 minutesDivision Head
4. Approves the permit and signs the banners, tarpaulins or streamers.
  10 minutesAsst. City Engineer / City Engineer
5. Approves the permit.
  within the dayCity Mayor

Total time 1 hr. & 55 minutes Total fee 24.00 pesos per sq.m. per week per piece, with an additional charge for the dismantling fee based on the number of banners per week

22 Getting an excavation permit to dig on a city road 1 hr. & 15 minutes at the counter 8 hrs. & 30 minutes in total 7 documents Fee applies

Draft. Not yet checked against the published charter.

The Maintenance Division's permit to excavate on a city road or sidewalk, covering the restoration work as well as the digging.

Before you go

Your time: 1 hr. & 15 minutes at the counter, 8 hrs. & 30 minutes before it is finished
Trips to the office: 4 separate visits
Where to go: City Engineer's Office, Maintenance Division
What you pay: Based on the order of payment

Office or division: City Engineer's Office, Maintenance Division
Who may avail: All
Type of transaction: Government to Client (G2C), Government to Business (G2B), Government to Government (G2G)
Classification: Simple

What to bring 7 items

Letter of intent or request Maintenance Division
Duly accomplished application for excavation permit, 3 copies Maintenance Division
Total estimated project cost, 3 sets Client
Proposed construction schedule, PERT-CPM or bar chart, 3 copies, if the work runs more than fifteen days. The schedule must include the restoration work Client
Construction drawings and plans, 3 sets, showing the sketch, street plans and profile where the excavation is proposed, including affected trees, shrubs, pavement, sidewalks, centre islands and other fixtures Client
Street maps showing the adjusted traffic flow pattern, 3 copies, where traffic re-routing is necessary Client
Built plan, 3 sets Client

How it works

1Submit the application form and the documentary requirements.
The office then
1. Receives the application form and the documentary requirements.
  15 minutesReceiving Clerk
2. Reviews the application form and the documentary requirements.
  15 minutesDocumentary Verifier
3. Technical review and evaluation.
  1 hourTrade Evaluator / Maintenance Division Chief
4. If there is no complaint, issues the notice of deficiencies or the notice of denial.
  30 minutesDivision Chief / City Engineer
5. Site inspection.
  2 hoursInspectorate Team / Division Chief
6. If there is no complaint, issues the notice of deficiencies or the notice of compliance.
  30 minutesMaintenance Division Chief / City Engineer
2Receive the order of payment (Window B).
The office then
1. Prepares and releases the order of payment.
  30 minutesCity Assessor / Releasing Clerk
3Pay the fees and charges (Window A, cashier).
The office then
1. Receives the payment.
  15 minutesBased on the order of paymentCashier
2. Prepares the permit for issuance.
  1 hourClerk
3. Recommends issuance of the permit.
  1 hourMaintenance Division Chief
4. Approves issuance of the permit.
  1 hourCity Engineer
4Receive the excavation permit.
The office then
1. Releases the permit.
  15 minutesClerk

Total time 8 hrs. & 30 minutes Total fee Based on the order of payment

Certificates and inspection 3 services

20 Annual inspection certificate for a small business 35 minutes at the counter 6 days, 1 hr. & 45 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

The certificate of annual inspection a business needs for its permit. This is the route for a small, local, independent retailer, which the charter classifies as a simple establishment.

Before you go

Your time: 35 minutes at the counter, 6 days, 1 hr. & 45 minutes before it is finished
Trips to the office: 3 separate visits
Where to go: City Engineer's Office, Annual Building Inspection Section
What you pay: Nothing

Office or division: City Engineer's Office, Annual Building Inspection Section
Who may avail: Business establishments
Type of transaction: Government to Client (G2C)
Classification: Complex Transaction

What to bring 1 item

Business permit application, for a new applicant Business Permits and Licensing Office

How it works

1Submit the application at BPLO.
The office then
1. Prints the submitted application received by email with the other submitted documents.
  5 minutesReceiving Clerk
2. Inspects the business establishment.
  1-3 daysInspectorate Team
3. Reviews and verifies compliance.
  30 minutesBuilding Inspector
4. Assesses the fees through ETRACS if approved. The assessment is made once at BPLO and payment is made at the One-Stop Shop.
  10 minutesBuilding Inspector
5. Issues the letter of denial if disapproved.
  15 minutesBuilding Inspector
2Pay the fees.
The office then
1. Prepares the certificate once approved and paid.
  10 minutesEncoder / Clerk
2. Checks, countersigns and approves the certificate of annual inspection or the letter.
  15 minutesBuilding Inspector / Department Head
3Receive the certificate.
The office then
1. Releases the certificate of annual inspection, or the letter of denial or violations.
  20 minutesClerk
2. Delivers the certificate of annual inspection, or the letter of violations or denial.
  2 to 3 daysMessenger / Clerk

Total time 6 days, 1 hr. & 45 minutes Total fee Free

21 Annual inspection certificate for a large business 35 minutes at the counter 8 days, 1 hr. & 45 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

The certificate of annual inspection for a large-scale business such as a hotel, warehouse or mall, which the charter classifies as a complex establishment and inspects over a longer period.

Before you go

Your time: 35 minutes at the counter, 8 days, 1 hr. & 45 minutes before it is finished
Trips to the office: 3 separate visits
Where to go: City Engineer's Office, Annual Building Inspection Section
What you pay: Nothing

Office or division: City Engineer's Office, Annual Building Inspection Section
Who may avail: Business establishments
Type of transaction: Government to Client (G2C)
Classification: Complex Transaction

What to bring 1 item

Business permit application, for a new applicant Business Permits and Licensing Office

How it works

1Submit the application at BPLO.
The office then
1. Prints the submitted application received by email with the other submitted documents.
  5 minutesReceiving Clerk
2. Inspects the business establishment.
  3-5 daysInspectorate Team
3. Reviews and verifies compliance.
  30 minutesBuilding Inspector
4. Assesses the fees through ETRACS if approved. The assessment is made once at BPLO and payment is made at the One-Stop Shop.
  10 minutesBuilding Inspector
5. Issues the letter of denial if disapproved.
  15 minutesBuilding Inspector
2Pay the fees.
The office then
1. Prepares the certificate once approved and paid.
  10 minutesEncoder / Clerk
2. Checks, countersigns and approves the certificate of annual inspection or the letter.
  15 minutesBuilding Inspector / Department Head
3Receive the certificate.
The office then
1. Releases the certificate of annual inspection, or the letter of denial or violations.
  20 minutesClerk
2. Delivers the certificate of annual inspection, or the letter of violations or denial.
  2 to 3 daysMessenger / Clerk

Total time 8 days, 1 hr. & 45 minutes Total fee Free

6 Getting a certificate of burial accommodation 5 minutes at the counter 1 hr. & 25 minutes in total 2 documents Free

Draft. Not yet checked against the published charter.

The certificate a family needs to bury someone in a city cemetery.

Before you go

Your time: 5 minutes at the counter, 1 hr. & 25 minutes before it is finished
Trips to the office: 2 separate visits
Where to go: City Engineer's Office, Administrative Division
What you pay: Nothing

Office or division: City Engineer's Office, Administrative Division
Who may avail: Legazpi City residents
Type of transaction: Government to Client (G2C)
Classification: Simple Transaction

What to bring 2 items

Death certificate City Civil Registrar's Office
Payment receipt for the death certificate City Treasurer's Office

How it works

1Submit the requirements.
The office then
1. Receives and verifies the documents.
  3 minutesReceiving Clerk (Admin. Aide I)
2. Reviews the requirements.
  5 minutesAdmin. Aide I
3. Prepares the certificate of burial accommodation.
  15 minutesAdmin. Aide I
4. Reviews the certificate of burial accommodation.
  30 minutesCity Engineer / Asst. City Engineer
5. Approves the certificate of burial accommodation.
  30 minutesCity Engineer / Asst. City Engineer
2Claim the certificate.
The office then
1. Releases the certificate of burial accommodation.
  2 minutesReleasing Clerk (Admin. Aide I)

Total time 1 hr. & 25 minutes Total fee Free

Repairs and public facilities 3 services

16 Reporting a broken streetlight 10 minutes at the counter 1 day, 8 hrs. & 30 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

Repair and maintenance of streetlights and other electrical facilities, requested by a barangay or a city office.

Before you go

Your time: 10 minutes at the counter, 1 day, 8 hrs. & 30 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Electrical Section
What you pay: Nothing

Office or division: City Engineer's Office, Electrical Section
Who may avail: 70 Legazpi City barangays and city offices
Type of transaction: Government to Government (G2G)
Classification: Complex Transaction

What to bring 1 item

Letter request or referral Requesting party

How it works

1Submit the request.
The office then
1. Receives the request or referral.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Refers the request or referral to the section head.
  1 dayCity Engineer
3. Assigns inspectors to validate what is needed.
  4 hoursSection Head
4. Inspects and assesses what is needed.
  4 hoursElectrician
5. Assigns the action team.
  20 minutesSection Head
6. Commencement of work.
  depends on work activities needed and the extent of the repair or work to be doneElectrical Team

Total time 1 day, 8 hrs. & 30 minutes Total fee Free

18 Reporting a road or drainage that needs repair 10 minutes at the counter 2 days, 3 hrs. & 40 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

Repair, improvement and maintenance of city roads and drainages, requested by a barangay.

Before you go

Your time: 10 minutes at the counter, 2 days, 3 hrs. & 40 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Maintenance Division
What you pay: Nothing

Office or division: City Engineer's Office, Maintenance Division
Who may avail: 70 Legazpi City barangays
Type of transaction: Government to Government (G2G), Government to Client (G2C)
Classification: Complex Transaction

What to bring 1 item

Letter request or referral Requesting party

How it works

1Submit the request.
The office then
1. Receives the request or referral.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Refers the request or referral to the division head.
  1 dayCity Engineer
3. Assigns inspectors to validate what is needed.
  1 daySection Head
4. Inspects and assesses what is needed.
  3 hoursForeman
5. Assigns the action team.
  30 minutesSection Head
6. Commencement of work.
  depends on work activities needed and the extent of the repair or work to be doneMaintenance Team

Total time 2 days, 3 hrs. & 40 minutes Total fee Free

17 Getting a city vehicle or heavy equipment repaired 10 minutes at the counter 1 day, 4 hrs. & 10 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

Repair and maintenance of service vehicles, heavy equipment and other equipment for city government offices.

Before you go

Your time: 10 minutes at the counter, 1 day, 4 hrs. & 10 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Motorpool Division
What you pay: Nothing

Office or division: City Engineer's Office, Motorpool Division
Who may avail: City government offices
Type of transaction: Government to Government (G2G)
Classification: Complex Transaction

What to bring 1 item

Letter request or referral Requesting office

How it works

1Submit the request.
The office then
1. Receives the request or referral.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Refers the request or referral to the division head.
  2 hoursCity Engineer
3. Evaluates and prepares the pre-repair recommendation.
  1 daySection Head / Mechanic
4. Commencement of work.
  depends on work activities needed and availability of materialsMechanic
5. Prepares and submits the post-repair inspection report.
  2 hoursSection Head

Total time 1 day, 4 hrs. & 10 minutes Total fee Free

Research and student placements 2 services

4 Asking the office for data or records for research 10 minutes at the counter 3 hrs. & 10 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

Help for students and researchers who need engineering data, plans or records from the office.

Before you go

Your time: 10 minutes at the counter, 3 hrs. & 10 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, All Divisions
What you pay: Nothing

Office or division: City Engineer's Office, All Divisions
Who may avail: Students
Type of transaction: Government to Client (G2C)
Classification: Simple Transaction

What to bring 1 item

Letter request or referral Client

How it works

1Submit the request or referral.
The office then
1. Receives the request or referral.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Refers the request or referral to the Administrative Officer.
  2 hoursCity Engineer
3. Evaluates the request and refers it to the division or section head if needed.
  30 minutesDivision Head
4. Informs the requesting party of the status of the request.
  30 minutesDivision Head

Total time 3 hrs. & 10 minutes Total fee Free

5 Arranging an immersion, practicum or OJT placement 10 minutes at the counter 2 hrs. & 25 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

A placement at the office for students on immersion, practicum or on-the-job training.

Before you go

Your time: 10 minutes at the counter, 2 hrs. & 25 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, All Divisions
What you pay: Nothing

Office or division: City Engineer's Office, All Divisions
Who may avail: Students
Type of transaction: Government to Client (G2C)
Classification: Simple Transaction

What to bring 1 item

Letter request or referral Client

How it works

1Submit the request or referral.
The office then
1. Receives the request or referral.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Refers the request or referral to the Administrative Officer.
  1 hourCity Engineer
3. Evaluates the request and confers with the division or section heads on whether it is practicable.
  30 minutesDivision Head
4. Recommends the request for approval.
  30 minutesDivision Head
5. Approves the request.
  10 minutesCity Engineer
6. Informs the requesting party of the status of the request.
  5 minutesDivision Head

Total time 2 hrs. & 25 minutes Total fee Free

City and barangay project preparation 10 services

7 Program of works and estimates for a one-storey building 10 minutes at the counter 15.5 days, 6 hrs. & 30 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

The office's own preparation of the design, estimate and program of work for a city one-storey building project.

Before you go

Your time: 10 minutes at the counter, 15.5 days, 6 hrs. & 30 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Construction Division
What you pay: Nothing

Office or division: City Engineer's Office, Construction Division
Who may avail: The local government
Type of transaction: Government to Government (G2G)
Classification: Highly Technical Transaction

What to bring 1 item

Letter request or referral, 1 copy Requesting office

How it works

1Submit the letter request.
The office then
1. Receives the letter request after referral by the head of office.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Logs in the record, or refers it to the Annual Investment Plan.
  half dayDivision Head
3. Assigns technical staff.
  20 minutesDivision Head
4. Conducts the site inspection.
  4 hoursEngineer IV / Engineer II / Architect III / Lab. Tech. II / Draftsman / Engineering Assts.
5. Drafting and design.
  7 daysEngineer IV / Engineer II / Structural Engineer / Architect III / Draftsman / Engineering Assts. / Engineering Aides
6. Prepares the estimate and the program of work.
  6 daysEngineer II / Lab. Tech. II
7. Checks and reviews.
  1 dayDivision Head
8. Recommends for approval.
  2 hoursCity Engineer
9. Approves.
  within 1 day or lesser time depending on the availability of the City MayorCity Mayor

Total time 15.5 days, 6 hrs. & 30 minutes Total fee Free

8 Program of works and estimates for a two-storey building 10 minutes at the counter 24.5 days, 6 hrs. & 30 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

The office's own preparation of the design, estimate and program of work for a city two-storey building project.

Before you go

Your time: 10 minutes at the counter, 24.5 days, 6 hrs. & 30 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Construction Division
What you pay: Nothing

Office or division: City Engineer's Office, Construction Division
Who may avail: The local government
Type of transaction: Government to Government (G2G)
Classification: Highly Technical Transaction

What to bring 1 item

Letter request or referral, 1 copy Requesting office

How it works

1Submit the letter request.
The office then
1. Receives the letter request after referral by the head of office.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Logs in the record, or refers it to the Annual Investment Plan.
  half dayDivision Head
3. Assigns technical staff.
  20 minutesDivision Head
4. Conducts the site inspection.
  4 hoursEngineer IV / Engineer II / Architect III / Lab. Tech. II / Draftsman / Engineering Assts.
5. Drafting and design.
  14 daysEngineer IV / Engineer II / Structural Engineer / Architect III / Draftsman / Engineering Assts. / Engineering Aides
6. Prepares the estimate and the program of work.
  8 daysEngineer II / Lab. Tech. II
7. Checks and reviews.
  1 dayDivision Head
8. Recommends for approval.
  2 hoursCity Engineer
9. Approves.
  within 1 day or lesser time depending on the availability of the City MayorCity Mayor

Total time 24.5 days, 6 hrs. & 30 minutes Total fee Free

9 Program of works and estimates for a three-storey building 10 minutes at the counter 29.5 days, 6 hrs. & 30 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

The office's own preparation of the design, estimate and program of work for a city three-storey building project. It adds a ground and foundation survey the lower buildings do not need.

Before you go

Your time: 10 minutes at the counter, 29.5 days, 6 hrs. & 30 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Construction Division
What you pay: Nothing

Office or division: City Engineer's Office, Construction Division
Who may avail: The local government
Type of transaction: Government to Government (G2G)
Classification: Highly Technical Transaction

What to bring 1 item

Letter request or referral, 1 copy Requesting office

How it works

1Submit the letter request.
The office then
1. Receives the letter request after referral by the head of office.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Logs in the record, or refers it to the Annual Investment Plan.
  half dayDivision Head
3. Assigns technical staff.
  20 minutesDivision Head
4. Conducts the site inspection.
  4 hoursEngineer IV / Engineer II / Lab. Tech. II / Draftsman / Engineering Assts.
5. Conducts the ground and foundation survey.
  7 daysEngineer IV / Engineer II / Laborer / Engineering Aides
6. Drafting and design.
  14 daysEngineer IV / Engineer II / Architect III / Draftsman / Engineering Assts. / Engineering Aides
7. Prepares the estimate and the program of work.
  6 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
8. Checks and reviews.
  1 dayDivision Head
9. Recommends for approval.
  2 hoursCity Engineer
10. Approves.
  within 1 day or lesser time depending on the availability of the City MayorCity Mayor

Total time 29.5 days, 6 hrs. & 30 minutes Total fee Free

10 Program of works and estimates for a road project 10 minutes at the counter 17.5 days, 10 hrs. & 30 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

The office's own preparation of the survey, design, estimate and program of work for a city road project of one million pesos or below.

Before you go

Your time: 10 minutes at the counter, 17.5 days, 10 hrs. & 30 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Construction Division
What you pay: Nothing

Office or division: City Engineer's Office, Construction Division
Who may avail: The local government
Type of transaction: Government to Government (G2G)
Classification: Highly Technical Transaction

What to bring 1 item

Letter request or referral, 1 copy Requesting office

How it works

1Submit the letter request.
The office then
1. Receives the letter request after referral by the head of office.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Logs in the record, or refers it to the Annual Investment Plan.
  half dayDivision Head
3. Assigns technical staff.
  20 minutesDivision Head
4. Site inspection and reconnaissance.
  4 hoursEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
5. Route and profile levelling survey (topographic survey).
  5 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
6. Drafting and design.
  6 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
7. Prepares the estimate and the program of work.
  5 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
8. Checks and reviews.
  4 hoursDivision Head
9. Recommends for approval.
  2 hoursCity Engineer
10. Approves.
  within 1 day or lesser time depending on the availability of the City MayorCity Mayor

Total time 17.5 days, 10 hrs. & 30 minutes Total fee Free

11 Program of works and estimates for a drainage project 10 minutes at the counter 20.5 days, 10 hrs. & 30 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

The office's own preparation of the survey, design, estimate and program of work for a city drainage project of one million pesos or below.

Before you go

Your time: 10 minutes at the counter, 20.5 days, 10 hrs. & 30 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Construction Division
What you pay: Nothing

Office or division: City Engineer's Office, Construction Division
Who may avail: The local government
Type of transaction: Government to Government (G2G)
Classification: Highly Technical Transaction

What to bring 1 item

Letter request or referral, 1 copy Requesting office

How it works

1Submit the letter request.
The office then
1. Receives the letter request after referral by the head of office.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Logs in the record, or refers it to the Annual Investment Plan.
  half dayDivision Head
3. Assigns technical staff.
  20 minutesDivision Head
4. Site inspection and reconnaissance.
  4 hoursEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
5. Route and profile levelling survey (topographic survey).
  4 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
6. Drafting and design.
  10 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
7. Prepares the estimate and the program of work.
  5 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
8. Checks and reviews.
  4 hoursDivision Head
9. Recommends for approval.
  2 hoursCity Engineer
10. Approves.
  within 1 day or lesser time depending on the availability of the City MayorCity Mayor

Total time 20.5 days, 10 hrs. & 30 minutes Total fee Free

12 Program of works and estimates for a water system project 10 minutes at the counter 20.5 days, 6 hrs. & 30 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

The office's own preparation of the survey, design, estimate and program of work for a city water system project.

Before you go

Your time: 10 minutes at the counter, 20.5 days, 6 hrs. & 30 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Construction Division
What you pay: Nothing

Office or division: City Engineer's Office, Construction Division
Who may avail: The local government
Type of transaction: Government to Government (G2G)
Classification: Highly Technical Transaction

What to bring 1 item

Letter request or referral, 1 copy Requesting office

How it works

1Submit the letter request.
The office then
1. Receives the letter request after referral by the head of office.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Logs in the record, or refers it to the Annual Investment Plan.
  half dayDivision Head
3. Assigns technical staff.
  20 minutesDivision Head
4. Site inspection and reconnaissance.
  4 hoursEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
5. Topographic survey.
  4 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
6. Drafting and design.
  14 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
7. Prepares the estimate and the program of work.
  1 dayDivision Head
8. Checks and reviews.
  2 hoursCity Engineer
9. Recommends for approval, then approves.
  within 1 day or lesser time depending on the availability of the City MayorCity Mayor

Total time 20.5 days, 6 hrs. & 30 minutes Total fee Free

13 Program of works and estimates for a bridge project 10 minutes at the counter 17.5 days, 6 hrs. & 30 minutes in total 1 document Free

Draft. Not yet checked against the published charter.

The office's own preparation of the survey, design, estimate and program of work for a city bridge project.

Before you go

Your time: 10 minutes at the counter, 17.5 days, 6 hrs. & 30 minutes before it is finished
Trips to the office: One visit
Where to go: City Engineer's Office, Construction Division
What you pay: Nothing

Office or division: City Engineer's Office, Construction Division
Who may avail: The local government
Type of transaction: Government to Government (G2G)
Classification: Highly Technical Transaction

What to bring 1 item

Letter request or referral, 1 copy Requesting office

How it works

1Submit the letter request.
The office then
1. Receives the letter request after referral by the head of office.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Logs in the record, or refers it to the Annual Investment Plan.
  half dayDivision Head
3. Assigns technical staff.
  20 minutesDivision Head
4. Site inspection and reconnaissance.
  4 hoursEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
5. Topographic survey.
  5 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
6. Drafting and design.
  10 daysEngineer II / Lab. Tech. II / Engineering Assts. / Engineering Aides
7. Prepares the estimate and the program of work.
  1 dayDivision Head
8. Checks and reviews.
  2 hoursCity Engineer
9. Recommends for approval, then approves.
  within 1 day or lesser time depending on the availability of the City MayorCity Mayor

Total time 17.5 days, 6 hrs. & 30 minutes Total fee Free

14 Program of works and estimates for a barangay project 1 day & 10 minutes at the counter 3 days, 4 hrs. & 40 minutes in total 4 documents Free

Draft. Not yet checked against the published charter.

A barangay asks the office to inspect, plan, estimate and prepare the program of work for a barangay project, whether barangay funded, city funded or an augmentation.

Before you go

Your time: 1 day & 10 minutes at the counter, 3 days, 4 hrs. & 40 minutes before it is finished
Trips to the office: 2 separate visits
Where to go: City Engineer's Office, Barangay Projects Section
What you pay: Nothing

Office or division: City Engineer's Office, Barangay Projects Section
Who may avail: 70 Legazpi City barangays
Type of transaction: Government to Government (G2G)
Classification: Complex Transaction

What to bring 4 items

Letter request Requesting barangay
Approved barangay resolution noted by the City Mayor, for an augmentation or a city funded project City Engineer's Office or City Budget Office
Approved barangay resolution or Annual Investment Plan, for a barangay funded project City Engineer's Office or City Budget Office
Letter of consent, for a project to be built inside or passing through private property Lot owner of the private property

How it works

1Submit the request and the required documents.
The office then
1. Receives the request and the required documents.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Refers the request.
  4 hoursCity Engineer
3. Assigns technical staff.
  30 minutesSection Head
4. Inspects and verifies the site, then prepares the plan, the estimate and the program of work.
  3 weeksSection Head / Civil Engineer / Elec. Engineer / Gen. Foreman / Engineering Asst. / Lab. Tech. II
5. Checks and recommends for approval.
  2 daysSection Head / Asst. City Engineer
2Receive the program of work.
The office then
1. Approves and releases the program of work.
  1 dayCity Engineer / Releasing Clerk (Admin. Aide I)

Total time 3 days, 4 hrs. & 40 minutes Total fee Free

15 Getting a final inspection report on a finished barangay project 40 minutes at the counter 3 days, 4 hrs. & 40 minutes in total 4 documents Free

Draft. Not yet checked against the published charter.

The office inspects a completed barangay project and issues the final inspection report.

Before you go

Your time: 40 minutes at the counter, 3 days, 4 hrs. & 40 minutes before it is finished
Trips to the office: 2 separate visits
Where to go: City Engineer's Office, Barangay Projects Section
What you pay: Nothing

Office or division: City Engineer's Office, Barangay Projects Section
Who may avail: 70 Legazpi City barangays
Type of transaction: Government to Government (G2G)
Classification: Complex Transaction

What to bring 4 items

Letter request Requesting barangay
Duly labelled pictures of the completed project, before, during and after Requesting barangay
Certificate of completion and acceptance of the barangay project City Engineer's Office, Barangay Division
Notice of commencement of work City Engineer's Office, Barangay Division

How it works

1Submit the request together with the required documents.
The office then
1. Receives and verifies the request and the required documents.
  10 minutesReceiving Clerk (Admin. Aide I)
2. Refers the request to the Assistant City Engineer.
  4 hoursCity Engineer
3. Assigns inspectors.
  1 dayAssistant City Engineer
4. Inspects and assesses the completed project.
  2 daysSection Head / Civil Engineer / Electrical Engineer / Gen. Foreman / Engineering Asst. / Lab. Tech. II / Admin. Aide IV
2Receive the inspection report.
The office then
1. Prepares and releases the inspection report.
  30 minutesReleasing Clerk (Admin. Aide I)

Total time 3 days, 4 hrs. & 40 minutes Total fee Free

19 Preparation of construction plans for a city building or flagship project 1 day & 2 hrs. at the counter 3.5 days & 6 hrs. in total 1 document Free

Draft. Not yet checked against the published charter.

The office designs buildings, symbolic structures and special flagship projects for the city, from conference with stakeholders through to submission of the drawings and technical specifications.

Before you go

Your time: 1 day & 2 hrs. at the counter, 3.5 days & 6 hrs. before it is finished
Trips to the office: 2 separate visits
Where to go: City Engineer's Office, Planning, Design and Programming Division
What you pay: Nothing

Office or division: City Engineer's Office, Planning, Design and Programming Division
Who may avail: The local government
Type of transaction: Government to Government (G2G)
Classification: Highly Technical Transaction

What to bring 1 item

Copy of the referred letter request, or as instructed by the City Mayor and the City Engineer City Mayor's Office or City Engineer's Office

How it works

1Submit the letter request, or the instruction from the City Mayor and City Engineer.
The office then
1. Conference with the stakeholders to establish the requirements.
  2 hoursDivision Head
2. Conducts the site inspection and assessment of the site or location.
  4 Hours / Half DayDivision Head / Draftsman
3. Research, benchmarking, and preparation of the preliminary design or plan for approval.
  1 weekDivision Head
4. Collates the engineering design inputs for the geodetic, electrical, structural, mechanical and plumbing engineers.
  2 weeks (depends on the submittal of allied engineering professionals)Division Head / Engineer IV (Civil) / Engineer IV (Mechanical) / Engineer IV (Electrical) / Engineer II (Geodetic)
5. Drafting of plans, drawing productions and technical specifications.
  Simple: 2 weeks. Complex: 4 weeks or moreDraftsman / CADD operator (3 persons)
6. Review, checking and approval.
  2 daysDivision Head
2Receive the plans.
The office then
1. Submission.
  1 dayDivision Head

Total time 3.5 days & 6 hrs. Total fee Free

Office personnel 11

Named in the Citizen's Charter. Any of the staff for a division may serve you, which is why the steps above name the division rather than an individual.

Engr. Clemente Ibo Department Head

See all 10 staff across 1 division

Annual Building Inspection Section 10

Engr. Krisha Montero Civil Engineer, Building Inspector
Engr. Clinton Corral Inspectorate Team
Engr. Cirilo Castro Inspectorate Team
Engr. Michaella Yves Navarro Mechanical Engineer
Elizabeth Azul Receiving Clerk
Rhose Luces Encoder / Clerk
Aubrey Ibo Clerk
Salvacion Bayonito Messenger / Clerk
Barry Baltazar Messenger / Clerk
Ivan Lorilla Messenger / Clerk

This charter names individuals in one table only, the Certificate of Annual Inspection. Every other service names positions. The head shown here is the department head named in that table and has not been confirmed against a separate roster.

Feedback and complaints

Text, email or call the City Engineer's Office on 0917-134-4453 or 0968-243-4819. You can also fill up and sign the Client's Feedback Form near the suggestion box at the Public Assistance and Complaints Desk and drop it in, or write to the City Engineer directly.

The office reviews feedback for areas needing corrective measures and looks at it from other perspectives for possible improvement. Complaints are retrieved, classified and summarised, analysed and acted on, and the client is notified of the action taken by letter. A complaint outside the office's authority is endorsed to the head of office.

City Engineering Office

Office

Location

Hours

Services

Construction permits 8 services

Before you go

What to bring 16 items

How it works

Before you go

What to bring 8 items

How it works

Before you go

What to bring 7 items

How it works

Before you go

What to bring 8 items

How it works

Before you go

What to bring 4 items

How it works

Before you go

What to bring 8 items

How it works

Before you go

What to bring 8 items

How it works

Before you go

What to bring 4 items

How it works

Road and street permits 4 services

Before you go

What to bring 2 items

How it works

Before you go

What to bring 2 items

How it works

Before you go

What to bring 2 items

How it works

Before you go

What to bring 7 items

How it works

Certificates and inspection 3 services

Before you go

What to bring 1 item

How it works

Before you go

What to bring 1 item

How it works

Before you go

What to bring 2 items

How it works

Repairs and public facilities 3 services

Before you go

What to bring 1 item

How it works

Before you go

What to bring 1 item

How it works

Before you go

What to bring 1 item

How it works

Research and student placements 2 services

Before you go

What to bring 1 item

How it works

Before you go

What to bring 1 item

How it works

City and barangay project preparation 10 services

Before you go

What to bring 1 item

How it works

Before you go

What to bring 1 item

How it works

Before you go

What to bring 1 item

How it works